| Address: | Kalyan West Thane district |
Wellness forever customer service is very pathetic(2 hrs TAT) hence request you to please choose other medical shop/ app to stay alive.
Don't depend on them in an emergency situation. Mark My Words..
Location- Kalyan West Thane District
Need to work on -
1.Communication gap between assigned delivery person and Wellness Delivery dept.
2. They are good in not following TAT 2 hrs
Which they supposed to follow to increase better customer service.
3. They are lying with the customer that person will come in next 20 mint, 30 mint, 40mint.
And if you call to assigned engineer then he confidently tell you your order is not reach to him.
4. Please concentrate more on People health not more shopping food like mall which you started already.
5. People have multiple option in the market to hence be careful about your expansion in coming future as per business perspective.
6. People at the customer care even don't know about their wellness app, how to pay bill amount through online. This is basic thing which they need to know before taking calls .
Very Pathetic Service.. Was this information helpful? | 
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