West Bengal State Electricity Distribution Company [WBSEDCL] — bill payment successful but shows outstanding

Your docket number is 22126621 & consumer i'd[protected]. I paid my previous bill rs 387 through payzapp & they confirmed that it is credited to your account. But in spite of this now it shows outstanding bill amount 397.40 in new bill. See last bill payment screenshot. If you don't solve my problem within 5 days i will go to consumer forum. Totally harrassment by wbsedcl. Solve urgently.
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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Dear sir,
We are suffering regularise from low voltage power in area of baligori utter Para. We requesting to you please take necessary step asap.
I paid my electricity bill by Freecharge but it is showing still pending in official website so what can I do now but money but money has debited from my bank account... so please suggest me something

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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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