West Bengal State Electricity Distribution Company [WBSEDCL] — Payment made but bill is still due

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Soma Maity (State Bank of India), google transaction ID is CICAgKCbyNyDOg. The consumer id is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Smt. Banya Maity
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
Soma Maity
Mobile number- [protected]