Western Digital Complaints & Reviews

When I tried to login my account, it showed message 'Error: Your login attempt has failed. Make sure the username and password are correct.'. Then I tried to change the change the password, but it showed the following message 'Error:
That nickname already exists. Enter a unique nickname.'.

I have checked my emails as well but there is no email from wester digital site.

Now, I'm...

hello sir, i have registered a complain for replacing my hard disk in Westeren digital support center.They assured me that they will come at 3/8/2012. but they have not come yet.There customer care phone no. is also not reachable,since they don't have any sevice center i am fed up with the company.Kindly help me sir.thank you....

As its been more theen a monthe your person collected my TB Hard Drive on 10the of July 2012 and you received it on 16the of July 2012 and theen i spoke to your customer care service who says theat theey cant commit on mail theat how much time will it take to get me back my 1TB Hard drive. first of all your support staff said it will take 15 days and theen after 15 days theey say it will take 15 working days and now few days back your support...

Dear sir/madam,
I have purchased a western digital hard disk dated on 15.06.2009 at SUPREME-The IT mall.The hard disk is not functioning properly,it is not accepting any format and getting hanged frequently,it is probably in a bad sector.Therefore I request you to do the needfull as early as possible..

...

i am vijay srivastava ,i have a computer showroom in dhanbad (jharkhand).I got a sold out hdd for replacementfrom my customer, the hard disk started running problem after 5 MONTH of sale .i had told to the customer associate of the mentioned company and he advised me to courier the hard disk from my end and they promised to replace it within 11 days.Now its been one year and i still didnot get my hard disk.i speak to the customer associates...

I have purchased a 1TB Western Digital HDD with Serial No.WCC0T0262358 around January 2012, this Hard drive was a second grade hard drive just like the WD company, it was giving problems since the time of purchase but I was not sure whether it’s the hard drive, however after about 20-25 days the hard drive was not working at all, so I contacted Western Digital for a replacement, I also needed support for Data Recovery, WD representatives...

My hard disk of Western Digital had bad sectors (Unable to read and write), which is under warranty till 2014.According to the Western digital, the hard disk is supposed to be replaced within 10 to 15 working days but its more than 36 days since my hard disk is not replaced.The only thing that the western digital customer care executive repeats is that "your case has escalated to the higher authority and within two business working days...

We Parmar Computer Have Claimed 3 Hard-drives of western digital on 11-November-2011, With RMA no.83149888 Having Following Hard-drives:

15-Nov-2011 WD3200AAJS-00YZCA0 WCAYU2643596

15-Nov-2011 WD10EARS-00Y5B1 WCAV5A567176

15-Nov-2011 WD3200AAJS-00YZCA0 WCAYU1037558

Which Have Been Picked UP By Your Courier Person of AFL Courier the respective recipt of picked up drive...

I bought a new 1 TB Western Digital hard disc in august 2011. Unfortunately it had an issue & stopped responding just after 3 monthes from date of purchase. i got sai computers address from just dial when i called theem to provide me shops detail who deals withe data recovery. i went to sai computers whose address is -

SAI KRISHNA
NO16/1 1ST MAIN BR LAYOUT , BASAVANAGUDI, BANGALORE
BANGALORE - 560004
INDIAbr...

Dear Sir,

I had called up to so many time in coustmer care, but no one picked my hard drive. they are not giving me any response. The warranty of my product is till 2013.

Western digital reply are given below :-
===============

14 February 2012
Western Digital Return Material Authorization

Dear AJAY -,

This is a confirmation of your RMA (Return Material...

SIR MY COMPLAINT IS THAT, I PURCASE WD HDD 500 GB FROM "GODAVERY COMPUTER", HOSHANGABAD. S/N IS WMAYU0455455 IS NOT WORKING WELL SINCE PURCHASING DATE 11-7-11. I TOLD TO COMPUTER SHOP KEEPER ABOUT THE COMPLAINT SEVERAL TIMES BUT HE NEGLECTING ME. SO TELL ME WHAT I DO...

Hi Sir/Mam,

After much of a thought, I bought an External Hard Disk Drive of Capacity 1TB from Computer Empire, Nehru Place, Delhi of brand Western Digital.

The Hard Disk Details are as follows:

S/N: WX71A60F9128T
Type: WD My Passport Essential
Capacity: 500 GB
Model No: WDBAAA5000ABK-EESN
Courier Pick Up Date Was : 31/12/2011
Warranty: 3 Years Replacement Warrantybr...

i have purschased 1 tera byte harddisk on september but now its not working i have rised a compliant and applyied a compliant on 4th october but still their s no response from the western digital company please help me my email id is [protected]@yahoo.in
RMA Information:
RMA# : 83044761
Expires: 3 November 2011

Drive(s) Information:
Serial No. Product No.
[protected]...

I bought one western digital harddish from 2 year ago with 3 year warranty. Now, i harddish is creating problem and when i tried to launch the complain for repair of harddish to Western Digital Service centre. They denied and said that my product serial number does not exist in their database and hance they won't replace the harddish.

I have the original bill of the same product and i bought that product from a authorised...

i have a harddrive of western digital which i had purchased 6 months ago , i had faced a problem in hardrive and i register a complaint on western digital's website and 21st of augest 2011 was picking date , but till today 5-9-2011 i got no one , no phone , no call . dont know what to do , problem is my harddrive is still not working ....

respected sir,
i send my hard disk for replacement and did not get it back.this email i got from western digital on 17 th march 2011 . today its 13th august and i have not received my hard disk yet neither received any updates regarding my hard disk.this was the first and last email i received from Western Digital.
From: Western Digital RMA <[protected]@wdc.com>
Date: Thu, Mar 17, 2011 at 2:36 PM
Subject:...

Hi Sir/Mam,

After much of a thought, I bought an External Hard Disk Drive of Capacity 1TB from Vardhaman Computer and Communication Wazir Pur Community Center Delhi of brand Western Digital.

The Hard Disk Details are as follows:

S/N: WCAV53083319
Type: WD My Essential
Capacity: 1TB
Date on which it is bought: 20/11/2009
Model No: WDBAAF0010HBK-SESN
Warranty: 3...

Respected Sir,
I Have bought WD My Passport 1tb hard disk on[protected]. Now my hard drive is not working. It's not detected even after formatting it. Please send me the procedures to get the replacement for my drive or send me the WD service center/customer care contact no. in chennai. Kindly make it soon , as i have to leave to U.S. next month....

Hi!

I purchased a 500GB External USB Hard Disk Drive in June 2009. It carried a Warranty of 3 years.

The Drive failed in September 2010. I raised an RMA as part of the process to get the drive replaced.
Since then I have been waiting for them to send me a replacement drive. Have had created two RMA request myself for the replacement as there is expiry date to each RMA requests, Western Ditital created...

hi my wd 500gb,2.0-WDBAAA5000ABK-00 IS NOT WORKING,IS IT POSSIBLE THAT I CAN GET A REPLACEMENT OR CAN IT BE REPAIRD FROM SOMEWHERE....I BOUGHT THIS IN U.S.A SIX MONTHS BACK. WAITING FOR YOUR REPLY...THANKING YOU
PRASANNA.C.ACHARYA...