Western Digital Complaints & Reviews

AVOID BUYING WESTERN DIGITAL PRODUCTS

WD has the most pathetic support system ever. They don’t even have an office or a helpdesk anywhere in India. THEIR DAMN DELHI HELP LINE OPEN FROM 10 to 6 FROM MONDAY TO FRIDAY AND ALWAYS ENGAGED. I HAVE TRIED TO CALL THEM FOR LAST 3 MTHS, BUT THEIR DAMN LINES ARE ALWAYS ENGAGED AND STILL NOT RECEIVED REPLACEMENT OF MY 320 GB ELEMENT PORTABLE HDD.
HERE IS THE NEW RMA NO[protected]...

I have already submitted complaint against western digital regarding same issue,( Portable HDD replacement), I have been continuosly following up with company via telephony and via emails but most of the time either their toll free numbers are busy or I get response that all the customer care executives are busy and will take my call shortly but nobody do so.

I first launched my complain on[protected] and the have given me...

I purchased a Western Digital Hard Disk in May 2009 for Backup purpose.
I tried to format the Disk sometime on later 2010 and it got corrupt.
WD provides a 5 years replacement guarantee on external hard disk and hence I requested for same, which was done promptly and it was a good experience.
But, within a month, the new Hard Disk got corrupt, when I tried to format it.
I raised a replacement request on 19th Feb'...

I have purchase a 500 GB WD HDD it was working fine but suddenly its stopped working and I logged complain in their site (RMA 82439403 on 14/01/2011).

After I have so many email, they told me that your HDD send in Speed Man Courier docket no : 21800274, which was dispatched on[protected], when I was try to track docket no (which was carried by speed man courier services) it become invalid !! I was in big shock.
br...

My WD external HDD was not getting detected by the system only after 7 days of purchase so I surrendered the HDD to Intervo shop at T.Nagar Chaennai for replacement..My RMA application no. is 82511475....they are telling that they have already delivered the replacement courier...but it had been 23 days...but i still didnt......

Hi. I'm Arvindra Vareshi & i bought your product My passport (500gb) & its not working very well, i face problem in data storing,coping & deleting files, it showed too much time, like for a file of 700mb coping from PC to passport it will show 8hrs & after 8hrs its not copy & hang my PC.I'm kindly request you to please help me. thank you.
p/n: wdbaaa5000abk-00
s/n: wxr1e30jle27m...

sir,

My RMA is 82030487 dated july'2010. till todaywe didn't receive the replacement for this hard disk.please do the needful...

Dear Sir,

Western digital India ltd.. should be punished for being so irresponsible, i filed a complaint for replacement of 1tb wd cavier green hard drive, but till date no pick up was done, moreover after making several calls to the call centre they keep on telling me to send the product via courier from my money.. what a stupid company...

my rma was created on 21 st February 2011 and today is 7th...

i bought a western digital hard disk about four months back. it was working perfectly..but for last two days it is not getting detected .i tried on other lap and systems but it does not work. please give me any suggestion and let me know what is the problem and a place or shop where i can repair my hard disk and mail me to [protected]@yahoo.com...

Hi,

I bought a brand new hard disk of 1 Tera byte from a authorized dealer on 28th January 2011. The moment I installed the hard disk, a strange sound started coming out from the hard disk. Later I found that the hard disk is full of bad sectors. I got surprised at the kind of quality testing WD guys are doing before shipping out their product! But I have more to get surprised in the store!

I created a RMA (#[protected]...

My name is gurvinderjeetsingh. My Western Digital Hard Disk stopped working and I have requested for warranty replacement. They have provided me with a door pickup service for which I have booked on feb 14th 2011.According to them,the door pick was to be made within 72 working hours from the date of booking.I have not yet received any response from them. I tried calling their customer service number,but either that the number is busy always,or...

My name is Roshin Isaac. My Western Digital External Hard Disk stopped working and I have requested for warranty replacement. They have provided me with a door pickup service for which I have booked on January 19th 2011.According to them,the door pick was to be made within 72 working hours from the date of booking.I have not yet received any response from them. I tried calling their customer service number,but either that the number is busy...

Hi Sir,

I (ashutosh) have purchased one system from western digital in nobel nagar it is now in guratee period. computer is not running from last 3 month i talk with him. they told me computer that we had sent u hard disk from first flight courier services,but i can't got my hard disk due to a no services,but here is serviece . Till now i have not received my hard disk from the Company. Company always saying me due to...

I have compaint for faulty hard disk to company vide RML no. 82443165 on dt 17th january 2011.But as on date no action taken by company.kindly look this matter pl.

s.k.grover
mob [protected]...

WD India make us fool... They open Toll Free no.[protected],[protected], (3) [protected],[protected]. THE NO YOU ARE TRYING TO REACH DOES NOT EXIST ... and when you E-Mail them (1)[protected]@custhelp.com, (2) [protected]@rteservices.com (3) wdexpress.[protected]@wdc.com..

Thank you for your email. Current turnaround is 5 to 7 business days for a Standard RMA and 3 to 5 business days for an Advance RMA. your reply...

hi i am vivek gupta, i purchased an external hard disk of western digital company in the month of january last year and within few days it stopped recognizing the computer. i called the support centre and they gave me a rma no[protected], complaint no- wd[protected], hdd ser no- wx90ac9r4927. they sent me replacement but without rectification. i called them back and again they told me to send the hard disk saying that they would replace it...

this is in context to my complaint posted on this site on 18/11/2010,
very bad response from the WD people I am calling them and they are keeping my calla on hold and giving assurance that I will receive my Hard Disk in 3-4 days , month has passed and i called them 8-9 times.last time when i called they told me your HDD has been despatched and they gave me a shipment number of Aramex courier and told me to track the parcel and they...

500GB SATA / 32MB Cache Hard Disk is found unserviceable while installing it in the computer. PC is neither detecting the Hard Disk nor booting.
Name of Manufacturer: Western Digital Technologies
Name of Importer:HCL Infosystems Ltd.
Product Description: WD Caviar Dtp SATA drive.500gb(32MB)
Product Code: WD5000AADS
Product Serial No:WCAV9A712821
Purchased from:Cost to Cost Computer, 106,107,...

Dear Sir
I have sent 160 GB internal hard disk to the western digital company for replacement on june 30th


when i have kept a mail to customer care in last 15 days back they have responded for my question and replied that with a couple of days we wil sent back your replacement hard disk but they have sent a parcel naming 80 GB hard disk and i think there was misprinting was taken...

Created RMA#82074725 for my faulty portable hard disk on 31/07/10, then after many email correspondence and calling, I a recevied mail saying your new HDD HAS BEEN DESPATCHED on 25/09/10,then they told me that it was a courier problem and a new BOD has been generated and u will receive the hdd in few days, from that day i have been calling them but they are ignoring my calls....