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Western Digital Complaints & Reviews

www.wdc.com

2.1

Updated: May 9, 2023

Complaints 243

Resolved

94

Unresolved

149

Good! Western Digital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Western Digital step up their efforts to fully resolve all complaints 👍

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Western Digital

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Replacement Drive not received even after 2 months

External Hard drive has manufacturing defect - RMA[88582573]

my passport (hard disk) not working in any windows except 7.

Hard disk wd passport ultra is not able to read on any PC

Not giving replacement for hard disk

Most useful reviews

area of service center

warranty of hdd bought fro online shopping site

RAID issues on Western Digital Hard disk

replacement query

hdd making clicking sound and not recognized

WD HDD not being recognised

Western Digital reviews & complaints page 3

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I have a mybook live Duo that WD advertised to trade in due to recent security issue.

On July 13th, a trade in request was created on WD portal - Request number[protected], providing all the required details for the trade in.

Since July 13, i've followed up with WD on 19th, 20th, 26th of July and the only information i have so far is someone at the higher level in WD eviewing the request.

This...

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Dear Sir,

This letter is to complain about a WD external Hard drive that I purchased on-line through flip kart in the year 2019, at Hyderabad. Since the day i purchased this product i have been facing detection problem and iam sure i have received manufacturing faulty hard drive, because of pandemic i didn't see any service centers operative.

I paid money through my debit card on-line in Flip kart and my external...

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Address: Rushabh 6-A Vardhman Nagar Palace Road Rajkot - 360001

I Bought Western Digitals Elements Hard Disk Drive In 2014 Before Sometime WD HDD Is Not Able To Detect In Computer & Laptop Device Due To Fall From Hand. Light is Not Blinking & Sound of Humming Coming in HDD...

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I Bought new 1TB SSD 1050mbs read and 1000mbs write harddisk but its write speed is only 135mbs . its too difference .please...

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Address: INDORE MADHAYPRADESH

Wd 1tb hard disk not working hard disk serial no. Is wx91a98277ds...

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Hello this is Miss Piyali sharma i brought a WD External hard disk drive through flipkart India. i rearly used this WD HDD but now the data in the HDD got stucked and not getting initialized/ not detected in the computer/Laptop. It's still under warranty hence i request you people to get me a solution to this or else replace the device with new one.
the current details of HDD are as follows:-
S.No:-WXG2A308PLR1
P/N:-WDBYVG0010BBK-0Bbr...

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Address: ARVIND SKYLAND, FLAT-K504, JAKKUR MAIN ROAD, BENGALURU-560064

I brought wd 5tb my passport ultra (wxw2ab0hyhf5) (wdbftm0050bbl-wesn) from amazon on dated 15th may 2021.

I registered the product on the western digital website.

I kept my year-old data on the above-mentioned drive.

Set a password.

Now when i trying to open it, an error msg showing your password is not a valid one.

I would like to open up the drive. And recover...

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Address: Ahmedabad

While running the hard disk it will makes a noise and unable to detect sometimes and heating a lot. Also unable to copy, delete or edit the files.

S/N : WX11E790KLMN
P/N : WDBYVG0020BRD-0B...

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Address: ahmedabad

Hard drive crashed and unable to access the folders or copy or delete the same....

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Address: Chiniya more Above SBI ATM ,Garhwa, Jharkhand 822114

I am using 1.5 tb external hard drive of your company . I had just (April 2021) buy it by flipkart and using it. And data loss two time. Whenever I am storing the data in drive after some day it is not showing there . The folder and file were empty. I had loss all my data because of that. I am using this hard drive in mac in exFat format. Plz provide me details....

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I initiated a warranty call with WD on Feb 11. I had a follow up call on Feb 17, again on Feb 22 and again on March 22. The RMA/Case Number is[protected]. I need a replacement enclosure as the fan on my current unit is malfunctioning. I was told by "Chris J" on Feb 22 that I would have to mail my unit with the drives to WD as "removing the drives from the enclosure would void the warranty" As the drives are not only removable but hot swappable,...

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Address: sarthana jakatnaka

Hard disk mathi data curept otometic curept thay jashe...

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Hard disk not working properly...

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Address: WD, Hamilton House, Regent Park, Leatherhead, Surrey KT22 7PL UK

According to your Shipment Confirmation, the shipment date was 23rd of February 2021. The shipping company is UPS stated that I would receive the SSD on Wednesday 24th of February 2021 the estimated time being 09:00-13:00. I did not receive the SSD and I am still waiting for the SSD.

I went to UPS web site to find out when the SSD is to be delivered. The information was confusing which did not make sense, hence I shall waiting...

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Address: 34 wolf road, east berlin, PA 17316

Ordered a 12td internal hard drive yesterday promised 24 hour delivery.
it is not here yet, i have been patient. this is a breach of promise here in PA! under law i am entitled to the entire cost of the drive at no cost at all. if western digital breaks that law, , , , i will sue the company for 500, 000 us dollars if the ordered product does not arrive by midnight tonight est standard time. and believe me i have the resoure to do...

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I have been trying to resolve an issue with Western Digital since the 23rd December, it is now the 28th January and Western Digital are not responding to support requests....

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Address: SCO 49,50 SECTOR 26 CHANDIGARH

Again and again issue in external hard drive my important data is in this hard drive. I want my data and i dont want to pay a money for data recovery. Its a falut of wd company and i will have a legal action on wd india becuase its going on 2nd time. I have lost my data again and again wd company only replace hard drive this is not a solution for coustomer. Why i have purchase a external har drive becuase i want secure my data .But again...

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When I plug my hdd in laptop it’s looks like it is running because of vibration but it’s not showing in laptop and laptop also indicate during plugging.
Please help me...

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Address: SANJO JOHN,POOPADY HOUSE,ANCHERY.P.O,THRISSUR-680006

[protected]...

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I bought the hdd on 19.9.2020 and from the day my drive is making severe noise while writing and it's extremely slow in writing. I was complained this to the retail store where i bought that and they told that might not be a complaint and now it's increasing noise and getting slow day by day. I stored lots of data to it. I don't need to lose that, but i need to replace the drive, because that showing the complaint from the...

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