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Western Digital Complaints & Reviews

2.1
Updated: May 9, 2023
Complaints 243
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94
Unresolved
149
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Western Digital reviews & complaints page 5

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U
umesh singhaniya
from Raipur, Chhattisgarh
Mar 23, 2019
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complaint against hard disk replacement

Address: MZ 18 bansi trade centre 581/5 M.G road Indore, Indore, Madhya Pradesh, 452001

This has reference to the aforesaid. We selled wd my passport - external hdd - usb 3 to our customer. But they found that socket - connector is damaged. Our customer informed to us (Singhaniya enterprises - vendor indore).
Part no. Wdbyft0040bbk-wesn and sku - gi606a597
Kindly resolve the same and replacement item asap for further healthy business....
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kartik paigwar
from Mumbai, Maharashtra
Jan 1, 2019
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wd external hard disk is not getting recognized in windows and linux

Address: Nagpur, Maharashtra, 440010

When i connect my hard disk to the pc its not getting recognized in windows. I have tried formatting using disk management and tried to assign a drive letter. But still its not getting recognized. I am sure that the cable of drive is good as i have recovered all the data using ease us data recovery. I have tried all the trouble shooting mentioned on the website but the issue hasn't been solved. I want to repair this disk as it is out of warranty....
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P
Parminder Sufi
from Jalandhar, Punjab
Sep 15, 2018
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2tb blue hard disk

Replacement of my hdd.

But they refuse to replace it even it is in warranty nd the reason behind this is tht they says they are unable to trace bar code. Because it is faded.

After contacting helpline again supervisor says send it to banglore by couriour.

This is wrong they r ready to receive it by courior but not directly. I travelledaround 200km leaving my shop closed so tht i personally delivered...
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A
ajaykrishnan suresh
from Thrissur, Kerala
Jul 25, 2018
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hard disk problem

Address: Palakkad, Kerala, 678001
Website: Ecom

I have bought a western digital harddisk and using at my home for last two years and suddenly one day it stopped working and i called customer care they said u can do the recovery urself and send us we can replace but as the recovery was not feasible with depression went to a center of wd in coiabmatore where they handle this issue they said that it is physically damaged and they can't. Take the harddisk and i have to ship it to bangalore...
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S
sangvir
from Nashik, Maharashtra
Jul 21, 2018
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detection issue

Address: Nashik, Maharashtra, 422007

My wd 2tb Element usb hard disk detect issue.
incident. before 15 days i connect my usb hard disk for backup data.
but my hard disk is not detect that time i thought some problem in desktop
but i will check on other system but hard disk is not detecting.
i am trying to format hard disk from disk-management but system gives hardware error .
light on hard disk is on when i connect hard disk but device cant...
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C
Carol1959
May 28, 2018
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wd blue internal hard drive

Address: LU6 1PP

Good morning. My son purchased the above and it has corrupted his pc system. Pc currys confirm it is a copy and that we should seek compensation. Amazon have offered a £5 promo amount which certainly is no where near what we paid for the system. I have also contacted their supplier and await a reply. Hoping you can offer a more positive response. Thank you. Carol sutton
I do not wish to contact trading standards but feel we may have...
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S
steve3007
Apr 25, 2018
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pr4100 not honoring warranty!

Address: 95742
Website: www.westerndigital.com

We were having a problem with a nas drive ex4, and the support team gave us a lot of run a round in fixing. First said it was the computer,, then a program and on and on.

We purchased a new pr4100 in the mean time! After abut a month of running we head buzzing from the nas box, searching online saw a lot of people and reviews complaining about noisy fan... Sure enough we see the fan slow down and on occasion stop. We observed...
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I
Ishvinder singh 23
from Gurgaon, Haryana
Apr 1, 2018
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hard drive 24*7 surveillance

Address: New Delhi, Delhi, 110018

I have purchased a 2 tetra byte hard drive 2 months back and am using it for my cctv’s back up.in the starting days the hard drive was able to store 29 days back up but from last few days data cannot be stored for more than 9 days. Have formatted it twice. But seems like there is some issue/ fault in it. Kindly make some arrangements for its replacement. Mb - [protected]
Email - [protected]@gmail.com...
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A
Alizafar101
from Gurgaon, Haryana
Mar 13, 2018
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my passport (hard disk) not working in any windows except 7.

Website: www.wdc.com

I reached the OTC center aryans communication Lucknow they said they will not accept the hard disk bcoz back side sticker is scratched but the serial number is showing there. I am using it in windows seven but some days ago i tried to connect it with windows 8 and 10 the hd wasnt responding. I am using it from last 2 years. If i am using it from last 2 years than how can its possible to didnt get scratch on barcode. I[censored] guys are very sensible...
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R
Ruhiteswar Choudhury
from Haflong, Assam
Feb 21, 2018
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my hard disk not working well

Address: Hailakandi, Assam, 788151
Website: i am complaining about a product of western digital hard drive

Actually i bought an internal hard disk from snapdeal (Western digital 5000lpcx) on 19 december and the hard drive doesnt work well sometimes it doesnt show and doesnt install os on it
What should i do with that i doesnt even know whether it bothers guarentee or not please help me out
When it starts problem i think its the fault of my laptop i talk to a specialist then he told me its the hard drive problem u should sent an...
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X
xtmcctv
from Kunnamangalam, Kerala
Jan 12, 2018
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replacement hdd

Website: www.gvisionindia.com

Relpacement hard disk

My hard disk in not working in my computer properly and making noise also. It is in within in warranty. Please replace it on urgent basis.

S/n - wcc7k6kjln17
Mdl-wd40purz
R/n -800055
Dcx-jt01t6tdl
Dcm-hhnnnt2cab

Regards
Global vision
[protected]
5/3034b, jyothi building, jafarkhan colony, eranjipalam p o, calicut -6, kerala...
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A
AABHAS GOYAL
from Jaipur, Rajasthan
Dec 27, 2017
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hard disk corrupt

Address: Ajmer, Rajasthan, 305001

I purchased the hard disk of you company 6th months ago. Currently my hard disk cannot be recognised in my mac and when i am connecting to windows it is opening but i cannot copy any data or i am not able to work in that hard disk. When i am clicking any of the folders the windows start non responding error. I am not able to copy my data or cannot work on it....
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V
vvipull
Nov 17, 2017
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shipment escalation

Address: Faridabad, Haryana, 121013

Its being approximately 2 weeks now that i have submitted the hard drive to nehru place center, india.
But there was no response and i tried to contact the customer c are but was very unsatisfied with the response.
Poor customer care skills and service.

Because they do not even know the reason why there is a delay and what sort o[censored]rgency that the another person has.
Its affecting my work because i already...
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V
vivekWD
from Vinukonda, Andhra Pradesh
Nov 15, 2017
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fraud while replacement

Address: 110092
Website: www.wdc.com

I purchase a hard disk on jan 2017, on october suddenly it stopped responding. I raised an request for replacement, after 15 days i got the hard disk. When i tried to use the same in my laptop, my laptop was not able to detect the hard disk. I called again to the toll free number. Agent told me that the hard disk which i got is the same one which i sent except the defective part. What they did, they changed the defective part, this kind of...
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Address: Patna, Bihar, 800008

Hello sir,
I am a very old and faithful customer of western digital india.
This time i am using approx 50 hard drives of western digital purple and green in my digital labs.
One of my friend created an rma for his 2tb hard drive which was physically broken and your company
Sent to him absolutely brand new hard drive.
And when i sent my hard drives which are in good condition then your western digital india...
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U
umeshwaran v
from Perambalur, Tamil Nadu
Oct 6, 2017
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rma # 87217281

Address: 560036

My wb 1tb is not working so i had created a rma case and wd pick up the product from my house.

After 2 days this case is showing they have dispatched alternate hard disk sent to my address. But i still didn't received the product. Wd send the product through bluedart, but i didn't received any delivery call from bluedart.

And i called bluedart many times, they tell tomorrow will deliver but it didn't happen...
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C
Cos It's Serious
from Mumbai, Maharashtra
Aug 9, 2017
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laptop internal hard drive

Address: Mumbai City, Maharashtra, 40003
Website: wdc.com

I purchased a western digital 1tb latop hard drive from nehru place, delhi, last year... When after some times it was not working properly and i contacted to wd customer care... They told me send it to there office... So there courier person took the hard drive from my home. After a week i contacted to there customer care again and they said my internal hard drive is not in its original condition.. Some parts are not wd's in it... So we can't...
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K
Krunal Ghorpade
from Vasai-Virar, Maharashtra
Aug 8, 2017
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internal hard disk not working

Address: Mumbai City, Maharashtra, 401305

I purchased a wd internal 1tb hard disk 6 months ago.
And now it isnt workin... Its not even showing up in the bios
I want its still in warranty so all is to get it repaired and want my all data back because it is very important.

I purchased this hard disk from amazon, i had 2 years warranty while purchasing the product. I check all the minor possible issues such as sata cable or power cable but they work fine...
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A
Avishek.06
from Kolkata, West Bengal
Jun 22, 2017
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Replacement/ repair not given

Address: 700064

Dear sir,
With reference to western digital case number #[protected] and wd my passport ultra 2tb serial number wxf1ec4el2sm, i would like to raise a complaint that the company has rejected to provide me replacement of the faulty device and on request for repair service, they declined it also.

Now i am helpless as they are not ready to repair it also.

Therefore i would like you to please look into...
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S
sumitbuddhdev
from Mumbai, Maharashtra
Mar 27, 2017
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External HD problem last 1 year +

Address: 411002

Hello sir / ma'am,
I purchased external hd from western digital before approx 11month i transfer my data (Auto cad software 2015 original copy, 3dmax software, google sketch p software, my portfolio as i am interior designer. My client information
My personal data of photos, music, movies,
It fail i contacted western digital to help me recover data from there sub standard sub quality hd.
On getting the...
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