[Resolved]  Western Digital — secondary hdd shows in boot menu bt not in my computer

Address:Chandigarh, Haryana

I bought a new pc. All components are new, but i am using a old wd hard disk which i have taken from my old pc as secondary hard drive. This wd hdd was working fine with my old pc. The boot menu and disk management shows that the secondary HDD is there, but it does not show up in My Computer.
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Aug 14, 2020
Complaint marked as Resolved 
Western Digital customer support has been notified about the posted complaint.
Complaint comments 


Hi arsh854,
I hope you are doing well. Based on your post you may try to assign a drive letter to the drive as you can see it in disk management. You may follow the below steps to change, add, or remove a drive letter.
1. Open Computer Management by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Computer Management. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In the left pane, click Disk Management.
3. Right-click the drive that you want to change, and then click Change Drive Letter and Paths.
4. Do one of the following:
Option 1. To assign a drive letter if one has not already been assigned, click Add, click the letter that you want to use, and then click OK.
Option 2. To change a drive letter, click Change, click Assign the following drive letter, click the letter that you want to use, and then click OK.
Option 3. To remove a drive letter, click Remove, and then click Yes to confirm that you want to remove it.
Hope it helps.
Thanks for the help..I have got this new pc as assembled pc from market. So what is the warranty of hdd and how to check that. Like vendor has given warranty for 1 year and after that for the products like hdd and processor, i have to take warrant directly from the company..
Hi arsh854,

May I know what is the name of the hard drive manufacturer? Normally you can check the warranty online from the website of the company. It depends on the model of hard drive that how long will be the warranty.

Hope it helps.

not able to access WD my Passport

i m not able to access my hard disk of WD myPassport, can please help on this as soon as possible


jitendra kumar

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