Western Digital — shipment escalation

Address:Faridabad, Haryana, 121013

Its being approximately 2 weeks now that i have submitted the hard drive to nehru place center, india.
But there was no response and i tried to contact the customer c are but was very unsatisfied with the response.
Poor customer care skills and service.

Because they do not even know the reason why there is a delay and what sort o[censored]rgency that the another person has.
Its affecting my work because i already delay my official trip.

Hope i will get my hard drive withing in 1-2 days from now

Rma : 87269898
Vipul chaudhary
[protected]
Was this information helpful?
No (0)
Yes (0)
Western Digital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Western Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    243
    Pending
    0
    Resolved
    94
    Western Digital Address
    3355 Michelson Drive, Suite 100, Irvine, California, United States - 92612
    View all Western Digital contact information