[Resolved] Western Digital — Two 3TB Western Digital Hard drive GPT partition Lost after boot Win7 | |||
I have 2 3 TB western digital and one 4 TB western digital Green. I normally put my pc to sleep and not shutdown. The 2 3 TB hard drives were mirrors of each other. I manually copied the files over from one hard drive to the other to maintain a backup. two days ago I tried to open a pdf file and it was corrupt and so were other files in one of the hard drives, I checked the other hard drive and the copies worked fine. so I rebooted and all the sudden the two partitions were gone. I tried to scan using R-Studio but it wasn't able to find the partition in either of the hard drives. I tried with Minitool partition recovery, it found some I tried on one of the hard drives and the hard drive was split 2048 and 700GB instead of one 2.7. When i was rebooting I saw that it tried to do a hard drive scan and it was deleting oprhan file systems. so I manually restarted the pc then skipped the disk scan, when it showed the message to scan the disk drive, it also showed the drive letter and the name I gave it but when windows starts, it asking me for a gpt or mbr to intialize the drive. How I formatted these hard drives: windows was not recognizing the full hard drive, it was showing the 3TB as 746GB, so I set the disk to GPT, it still showed 700+ GBs then I booted from my windows disk because it is the only place that it showed the full hard drive size. I formatted then it worked fine for a couple of weeks. keep in mind I hardlye ver reboot my pc, i set it to sleep. I loaded my files on it and it looks like 2 weeks later the files were getting corrupted but not all in one of the drives but not the other. Until i restarted and both hard drive partitions were gone and the hard drives were showing as 746 GBs again. I did some reading and i installed rapid storage technology update and the drives were showing full 2.7 TBs. question: does that mean if i were to install a new windows, this RST update won't be on there which means the hard drives will lost their partition again? anyway to back up the data or the partition, what caused it for the partitions to be lost, this also happened with a third 3 TB hard drive that i ended up returning because I thought it was defective before I bought these two. I am running a surface test to see if there are bad sectors, I have had these two hard drives for about 6 months but I wouldn't think both are defective or went bad. Maybe not having the rapid storage update and formatting the hard drive the way i did as i mentioned above was not stable and caused this issue? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Sep 19, 2014 D1.K_WD's response Hi Dadwalvikas22,
I will try to help you out. Based on your post, its not a hardware issue. For your information, it may be a RST driver issue. If you are going to reinstall the windows, that means RST driver will also be uninstall from drive and you will lose their partition again.
For recover the partition or data, I think you have to install the RST driver again. For more information regarding RST, you can check out this link.
http://www.intel.com/products/desktop/chipsets/Q57/Q57-overview.htm
Good luck.
| |||
Add a Comment | |||
41%
Complaints
243
Pending
0
Resolved
94
3355 Michelson Drive, Suite 100, Irvine, California, United States - 92612
View all Western Digital contact information
Post your Comment