I sent my two My Cloud PR 4100 for warrantee replacement because the machines stop downloading apps on the machines. One Machine serial number WNAQ29480072 RMA: 88587317 and the other serial number WNAQ29330003 RMA: 88608180. Western has had one machine since the 1st week in July of 2021 and the other August of 2021. The reps are not knowledgeable and they say nothing. I would like to have the machines replaced or given a refund because the support department are not honest players.
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