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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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41%
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243
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0
Resolved
94
3355 Michelson Drive, Suite 100, Irvine, California, United States - 92612
I am sorry to hear that your drive is having problem. Is there any error message appeared when connecting the drive?
You may visit to the link below to check the hard drive warranty status by selecting the country (e.g. India).
http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end
Once you have confirmed the hard drive is under warranty; then you may proceed to register for an RMA.
For RMA services and procedure, you can refer to the link below.
http://wdc.custhelp.com/app/answers/detail/a_id/1222
Hope it helps.