Westside — Refund not received for returned products

Order no 1131612 had 4 bathmats of the same MRP Rs 699. I have returned all the 4 due to quality issues but received a refund only for 2 products. Its been 2 months and there is no response from them. Already shared my bank statement also with them. Still they dobt respond.
Order no 1131612
1. Westside home dark green bath mat - Green/ Medium
2. Westside home yellow floral bath mat - Yellow/ Medium
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