Westside Complaints & Reviews

Dear Bibha,

We are sorry for the experience you've had. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number

Regards,
Team Westside

After purchasing dress from Westside dehradun they denied to give free carry bag. They must give free paper bag but for that also they are charging.

Dear Customer (Ravkul),

We are sorry for the experience you've had. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number
Gift Cards Number
Clubwest Card Number

Regards,
Team Westside

Dear Parul,

We hope our team contacted you and addressed your issue. Feel free to get back to us for any further assistance.

Regards,
Team Westside

I was billed for a pair of shoes but the cashier did not put the shoes in the carry bag. Although one can say that the cashier might have made a mistake but I am pretty sure it was intentional.

I ask for immediate compensation.

Today I went in sgs mall n I apply for a membership card the staff said I will get msg frm westside and I dont get any card but they charge my card membership... when I get msg frm company its takes ome day after applied or what ? Suggest me whom to inform if I want my card ...

Dear Gopichand,

Apologies for the inconvenience caused. We have already escalated your concern to our team and will get back to you with an update soon.

Regards,
Team Westside

Dear K.P. Nagendra,

We are sorry for the experience you've had. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number
Store Location
Membership Card Number

Regards,
Team Westside

Dear K.P. Nagendra,

Thanks for sharing the details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Team Westside

Dear K.P. Nagendra,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Westside

Dear K.P. Nagendra,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Team Westside

Dear Customer (The stars),

We are sorry for the experience you've had. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number
Membership card

Regards,
Team Westside

Dear Gaggalapalli Varshitha,

We are sorry for the experience you've had. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number

Regards,
Team Westside

Dear Sandip,

We are sorry for the experience you had. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number

Regards,
Team Westside

Dear Shruti,

We are sorry for the experience you've had with our services. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number
Card Number

Regards,
Team Westside

Dear Ashok,

We are sorry for the experience you've had with our services. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number

Regards,
Team Westside

Pls provide me the new membership card of westside, my mobile no is [protected] anoop singh rana

westside — Inordinate delay and confusion at the time of billing

Today I shopped at Westside and then began to regret it after reaching the payment counter.I was told that my total was 1726/ which was fine by me.I was also told that they would need to make three different bills and that I would be entitled to a card and 100/ voucher.
However what my complaint is the amount of time that was wasted and the confusion caused.It was just made so complicated.And this happens every time in the same store.Something really needs to be done or I need to stop going there.Details of my many bills are as under.
BILL NOS.SLF02W[protected], SLF02WO[protected],SLFW[protected],SLF02W[protected],
BILL DATE:15-1-12
BILL TIME;6:24;53,6:32:15,6:34:6:37:20,
HOWEVER THE SALE TIMES WERE6:33,6:36 AND 6:48 respectively and they would have had me waiting there another hour if I had waited for the fourth bill!!!
By the end I was absolutely fed up and all the joy of shopping had vanished into thin air.I JUST WANTED TO GET OUT OF THE STORE EVEN AT THE COST OF LEAVING EVERYTHING BEHIND( but i did not do that).

Westside — Misbehaving

I recently bought a Dress and the accessories with it. The Showroom didn't pack the accessory and now calling upon them, They are Ignoring and not paying any attention. This was not Excepted from a Brand like this. Look After it.

Dear All,

Kindly confirm me in which date i will come because i am not live in
kanpur i am working in small town that's why i am not able to come in
any other day accept sunday.

Regard's
Siddharth NIgam
[protected]
[protected]

- Hide quoted text -

On 11/11/10, Vani Dixit <Vani.[protected]@trent-tata.com> wrote:
> Dear Mr.. Nigam,
>
> Thanks for your mail. We regret the inconvenience caused to you.
>
> You are requested to visit the store any time during the week staring 21st
> Nov-28th Nov to collect your pendant.
>
> We request for your understanding till such time.
>
> I am also requesting Kanpur Unit head to call you during the week of 21st.
>
>
>
> Warm regards
> Vani Dixit
> Senior Manager- Loyalty
>
>
>
>
> ________________________________
> From: siddarth nigam [mailto: ]
> Sent: Thursday, November 11, 2010 3:28 PM
> To: Casmira Fernandes
> Cc: siddharth.[protected]@axisbank.com
> Subject: wrong commitment with the customer
>
> Dear All,
>
> I am visiting the westside retail outlet in Kanpur and i am Shopping
> Rs.15000/= from the outlet on the day of 05 oct 2010 and then i ask about
> the Diamond Pandent which is under the scheme, then your emplyee was said me
> sir you will come on monday 08 oct 2010 and you got your pandent and but i
> am not able to go on that day but i visited the outlet today but no body
> give the proper response to me and still i am not getting my Diamond
> Pandent.
>
> Kindly Look after your after sales service and give me the proper answer
> about my Diamond Pandent. How much time will you take to provide me my
> pandent.
>
> Thank's & Regard's
>
> Siddharth Nigam
> [protected]
> [protected]
>
> The information contained in this electronic message and any attachments to
> this message are intended for the exclusive use of the addressee(s) and may
> contain proprietary, confidential or privileged information. If you are not
> the intended recipient, you should not disseminate, distribute or copy this
> e-mail. Please notify the sender immediately and destroy all copies of this
> message and any attachments contained in it.
>

Reply | Reply to all | Forward | Print | Delete | Show original


siddarth nigam <skgv.[protected]@gmail.com> Tue, Nov 23, 2010 at 4:10 PM
To: Vani.[protected]@trent-tata.com, [protected]@trent-tata.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear All,

Kindly confirm me in which time i can come or send any body on behalf of me.

Confim me as soon as possible.

Thanks & Regard's
Siddharth Nigam
[protected]
[protected]
- Hide quoted text -


On Tue, Nov 16, 2010 at 3:47 PM, siddarth nigam <skgv.[protected]@gmail.com> wrote:
>
> Dear All,
>
> Kindly confirm me in which date i will come because i am not live in
> kanpur i am working in small town that's why i am not able to come in
> any other day accept sunday.
>
> Regard's
> Siddharth NIgam
> [protected]
> [protected]
>
> On 11/11/10, Vani Dixit <Vani.[protected]@trent-tata.com> wrote:
> > Dear Mr.. Nigam,
> >
> > Thanks for your mail. We regret the inconvenience caused to you.
> >
> > You are requested to visit the store any time during the week staring 21st
> > Nov-28th Nov to collect your pendant.
> >
> > We request for your understanding till such time.
> >
> > I am also requesting Kanpur Unit head to call you during the week of 21st.
> >
> >
> >
> > Warm regards
> > Vani Dixit
> > Senior Manager- Loyalty
> >
> >
> >
> >
> > ________________________________
> > From: siddarth nigam [mailto: ]
> > Sent: Thursday, November 11, 2010 3:28 PM
> > To: Casmira Fernandes
> > Cc: siddharth.[protected]@axisbank.com
> > Subject: wrong commitment with the customer
> >
> > Dear All,
> >
> > I am visiting the westside retail outlet in Kanpur and i am Shopping
> > Rs.15000/= from the outlet on the day of 05 oct 2010 and then i ask about
> > the Diamond Pandent which is under the scheme, then your emplyee was said me
> > sir you will come on monday 08 oct 2010 and you got your pandent and but i
> > am not able to go on that day but i visited the outlet today but no body
> > give the proper response to me and still i am not getting my Diamond
> > Pandent.
> >
> > Kindly Look after your after sales service and give me the proper answer
> > about my Diamond Pandent. How much time will you take to provide me my
> > pandent.
> >
> > Thank's & Regard's
> >
> > Siddharth Nigam
> > [protected]
> > [protected]
> >
> > The information contained in this electronic message and any attachments to
> > this message are intended for the exclusive use of the addressee(s) and may
> > contain proprietary, confidential or privileged information. If you are not
> > the intended recipient, you should not disseminate, distribute or copy this
> > e-mail. Please notify the sender immediately and destroy all copies of this
> > message and any attachments contained in it.
> >


Reply | Reply to all | Forward | Print | Delete | Show original


siddarth nigam <skgv.[protected]@gmail.com> Tue, Nov 30, 2010 at 4:47 PM
To: Vani.[protected]@trent-tata.com, [protected]@trent-tata.com
Cc: [protected]@trent-tata.com, [protected]@vccpl.com, [protected]@vccpl.com
Bcc: [protected]@trent-tata.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Vani,

I am suffering with the same problem in Westside Retail outlet in
Kanpur on 28/Nov/2010.

I am visited the westside retail outlet but no body give me the proper answer.

one o[censored]r staff was not enter the bill in my westside club card by
this reason i am not getting my pandent and he was promiss me to enter
the bill detail in westside club card.

Kindly do the needful and give me the proper answer.

Just because of this thing i was take a leave from my office kindly
confirm me in which date i will come for the pandent.

Contact Person :- Prashant & Rajesh (Kanpur Westside)

Thanks & Regard's

Siddharth Nigam
[protected]
[protected]

- Hide quoted text -


[protected] Forwarded message[protected]
From: siddarth nigam <skgv.[protected]@gmail.com>
Date: Tue, 16 Nov 2010 15:47:15 +0530
Subject: Re: wrong commitment with the customer
To: Vani Dixit <Vani.[protected]@trent-tata.com>
Cc: [protected]@trent-tata.com, siddharth.[protected]@axisbank.com

Dear All,

Kindly confirm me in which date i will come because i am not live in
kanpur i am working in small town that's why i am not able to come in
any other day accept sunday.

Regard's
Siddharth NIgam
[protected]
[protected]

On 11/11/10, Vani Dixit <Vani.[protected]@trent-tata.com> wrote:
> Dear Mr.. Nigam,
>
> Thanks for your mail. We regret the inconvenience caused to you.
>
> You are requested to visit the store any time during the week staring 21st
> Nov-28th Nov to collect your pendant.
>
> We request for your understanding till such time.
>
> I am also requesting Kanpur Unit head to call you during the week of 21st.
>
>
>
> Warm regards
> Vani Dixit
> Senior Manager- Loyalty
>
>
>
>
> ________________________________
> From: siddarth nigam [mailto: ]
> Sent: Thursday, November 11, 2010 3:28 PM
> To: Casmira Fernandes
> Cc: siddharth.[protected]@axisbank.com
> Subject: wrong commitment with the customer
>
> Dear All,
>
> I am visiting the westside retail outlet in Kanpur and i am Shopping
> Rs.15000/= from the outlet on the day of 05 oct 2010 and then i ask about
> the Diamond Pandent which is under the scheme, then your emplyee was said me
> sir you will come on monday 08 oct 2010 and you got your pandent and but i
> am not able to go on that day but i visited the outlet today but no body
> give the proper response to me and still i am not getting my Diamond
> Pandent.
>
> Kindly Look after your after sales service and give me the proper answer
> about my Diamond Pandent. How much time will you take to provide me my
> pandent.
>
> Thank's & Regard's
>
> Siddharth Nigam
> [protected]
> [protected]
>
> The information contained in this electronic message and any attachments to
> this message are intended for the exclusive use of the addressee(s) and may
> contain proprietary, confidential or privileged information. If you are not
> the intended recipient, you should not disseminate, distribute or copy this
> e-mail. Please notify the sender immediately and destroy all copies of this
> message and any attachments contained in it.
>

Reply | Reply to all | Forward | Print | Delete | Show original


siddarth nigam <skgv.[protected]@gmail.com> Wed, Dec 1, 2010 at 12:40 PM
To: Vani.[protected]@trent-tata.com, [protected]@trent-tata.com
Cc: [protected]@trent-tata.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear All,

Still i am waiting for ur answer.

Kindly give me the answer as soon as possible.

Thanks & Regard's

Siddharth Nigam
[protected]
[protected]


- Hide quoted text -
On 11/30/10, siddarth nigam <skgv.[protected]@gmail.com> wrote:
> Dear Vani,
>
> I am suffering with the same problem in Westside Retail outlet in
> Kanpur on 28/Nov/2010.
>
> I am visited the westside retail outlet but no body give me the proper
> answer.
>
> one o[censored]r staff was not enter the bill in my westside club card by
> this reason i am not getting my pandent and he was promiss me to enter
> the bill detail in westside club card.
>
> Kindly do the needful and give me the proper answer.
>
> Just because of this thing i was take a leave from my office kindly
> confirm me in which date i will come for the pandent.
>
> Contact Person :- Prashant & Rajesh (Kanpur Westside)
>
> Thanks & Regard's
>
> Siddharth Nigam
> [protected]
> [protected]
>
>
>[protected] Forwarded message[protected]
> From: siddarth nigam <skgv.[protected]@gmail.com>
> Date: Tue, 16 Nov 2010 15:47:15 +0530
> Subject: Re: wrong commitment with the customer
> To: Vani Dixit <Vani.[protected]@trent-tata.com>
> Cc: [protected]@trent-tata.com, siddharth.[protected]@axisbank.com
>
> Dear All,
>
> Kindly confirm me in which date i will come because i am not live in
> kanpur i am working in small town that's why i am not able to come in
> any other day accept sunday.
>
> Regard's
> Siddharth NIgam
> [protected]
> [protected]
>
> On 11/11/10, Vani Dixit <Vani.[protected]@trent-tata.com> wrote:
>> Dear Mr.. Nigam,
>>
>> Thanks for your mail. We regret the inconvenience caused to you.
>>
>> You are requested to visit the store any time during the week staring
>> 21st
>> Nov-28th Nov to collect your pendant.
>>
>> We request for your understanding till such time.
>>
>> I am also requesting Kanpur Unit head to call you during the week of
>> 21st.
>>
>>
>>
>> Warm regards
>> Vani Dixit
>> Senior Manager- Loyalty
>>
>>
>>
>>
>> ________________________________
>> From: siddarth nigam [mailto: ]
>> Sent: Thursday, November 11, 2010 3:28 PM
>> To: Casmira Fernandes
>> Cc: siddharth.[protected]@axisbank.com
>> Subject: wrong commitment with the customer
>>
>> Dear All,
>>
>> I am visiting the westside retail outlet in Kanpur and i am Shopping
>> Rs.15000/= from the outlet on the day of 05 oct 2010 and then i ask
>> about
>> the Diamond Pandent which is under the scheme, then your emplyee was said
>> me
>> sir you will come on monday 08 oct 2010 and you got your pandent and but
>> i
>> am not able to go on that day but i visited the outlet today but no body
>> give the proper response to me and still i am not getting my Diamond
>> Pandent.
>>
>> Kindly Look after your after sales service and give me the proper answer
>> about my Diamond Pandent. How much time will you take to provide me my
>> pandent.
>>
>> Thank's & Regard's
>>
>> Siddharth Nigam
>> [protected]
>> [protected]
>>
>> The information contained in this electronic message and any attachments
>> to
>> this message are intended for the exclusive use of the addressee(s) and
>> may
>> contain proprietary, confidential or privileged information. If you are
>> not
>> the intended recipient, you should not disseminate, distribute or copy
>> this
>> e-mail. Please notify the sender immediately and destroy all copies of
>> this
>> message and any attachments contained in it.
>>
>

Reply | Reply to all | Forward | Print | Delete | Show original


W049 - Kanpur Wed, Dec 1, 2010 at 2:30 PM

siddarth nigam <skgv.[protected]@gmail.com> Tue, Dec 7, 2010 at 12:45 PM
To: [protected]@trent-tata.com
Cc: Vani.[protected]@trent-tata.com, [protected]@balajilegal.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Rajesh,

As per our Discussion on second last sunday you are assuring me to
give the positive result but still i am not getting any answer from
your side.

I think you are not talking to your seniors but i want the result
other wise i am going to mark a mail to consumer Forum because i
suffering with this problem last one an half month.And you are giving
me your cell no but that cell no is not contactable
and i am very puzzeled for your services.

Vani Ji still you are not giving me the answer last one month.

Can i got the result from your side or not.

If not than i go to the next level.

Note.:-

If you are not giving me pandent withinthree days than i will send a
legal notice against to you and your company also.

Please CALL ME ON MY CELL NO.



Thanks & Regard's

Siddharth Nigam
[protected]
[protected]


- Hide quoted text -
On 12/1/10, W049 - Kanpur <[protected]@trent-tata.com> wrote:
> Dear Siddhartha
> We are continually in touch with HO to resolve your problem. As soon as we
> got proper solution for that we will inform you immediately.
>
> Thanks & Regards
> Rajesh
>
>
> -----Original Message-----
> From: siddarth nigam [mailto:skgv.[protected]@gmail.com]
> Sent: Wednesday, December 01, 2010 12:40 PM
> To: Vani Dixit; Mario Dsouza
> Cc: W049 - Kanpur
> Subject: Re: wrong commitment with the customer
>
> Dear All,
>
> Still i am waiting for ur answer.
>
> Kindly give me the answer as soon as possible.
>
> Thanks & Regard's
>
> Siddharth Nigam
> [protected]
> [protected]
>
> On 11/30/10, siddarth nigam <skgv.[protected]@gmail.com> wrote:
>> Dear Vani,
>>
>> I am suffering with the same problem in Westside Retail outlet in
>> Kanpur on 28/Nov/2010.
>>
>> I am visited the westside retail outlet but no body give me the proper
>> answer.
>>
>> one o[censored]r staff was not enter the bill in my westside club card by
>> this reason i am not getting my pandent and he was promiss me to enter
>> the bill detail in westside club card.
>>
>> Kindly do the needful and give me the proper answer.
>>
>> Just because of this thing i was take a leave from my office kindly
>> confirm me in which date i will come for the pandent.
>>
>> Contact Person :- Prashant & Rajesh (Kanpur Westside)
>>
>> Thanks & Regard's
>>
>> Siddharth Nigam
>> [protected]
>> [protected]
>>
>>
>>[protected] Forwarded message[protected]
>> From: siddarth nigam <skgv.[protected]@gmail.com>
>> Date: Tue, 16 Nov 2010 15:47:15 +0530
>> Subject: Re: wrong commitment with the customer
>> To: Vani Dixit <Vani.[protected]@trent-tata.com>
>> Cc: [protected]@trent-tata.com, siddharth.[protected]@axisbank.com
>>
>> Dear All,
>>
>> Kindly confirm me in which date i will come because i am not live in
>> kanpur i am working in small town that's why i am not able to come in
>> any other day accept sunday.
>>
>> Regard's
>> Siddharth NIgam
>> [protected]
>> [protected]
>>
>> On 11/11/10, Vani Dixit <Vani.[protected]@trent-tata.com> wrote:
>>> Dear Mr.. Nigam,
>>>
>>> Thanks for your mail. We regret the inconvenience caused to you.
>>>
>>> You are requested to visit the store any time during the week staring
>>> 21st
>>> Nov-28th Nov to collect your pendant.
>>>
>>> We request for your understanding till such time.
>>>
>>> I am also requesting Kanpur Unit head to call you during the week of
>>> 21st.
>>>
>>>
>>>
>>> Warm regards
>>> Vani Dixit
>>> Senior Manager- Loyalty
>>>
>>>
>>>
>>>
>>> ________________________________
>>> From: siddarth nigam [mailto: ]
>>> Sent: Thursday, November 11, 2010 3:28 PM
>>> To: Casmira Fernandes
>>> Cc: siddharth.[protected]@axisbank.com
>>> Subject: wrong commitment with the customer
>>>
>>> Dear All,
>>>
>>> I am visiting the westside retail outlet in Kanpur and i am Shopping
>>> Rs.15000/= from the outlet on the day of 05 oct 2010 and then i ask
>>> about
>>> the Diamond Pandent which is under the scheme, then your emplyee was said
>>> me
>>> sir you will come on monday 08 oct 2010 and you got your pandent and but
>>> i
>>> am not able to go on that day but i visited the outlet today but no body
>>> give the proper response to me and still i am not getting my Diamond
>>> Pandent.
>>>
>>> Kindly Look after your after sales service and give me the proper answer
>>> about my Diamond Pandent. How much time will you take to provide me my
>>> pandent.
>>>
>>> Thank's & Regard's
>>>
>>> Siddharth Nigam
>>> [protected]
>>> [protected]
>>>
>>> The information contained in this electronic message and any attachments
>>> to
>>> this message are intended for the exclusive use of the addressee(s) and
>>> may
>>> contain proprietary, confidential or privileged information. If you are
>>> not
>>> the intended recipient, you should not disseminate, distribute or copy
>>> this
>>> e-mail. Please notify the sender immediately and destroy all copies of
>>> this
>>> message and any attachments contained in it.
>>>
>>
>
> The information contained in this electronic message and any attachments to
> this message are intended for the exclusive use of the addressee(s) and may
> contain proprietary, confidential or privileged information. If you are not
> the intended recipient, you should not disseminate, distribute or copy this
> e-mail. Please notify the sender immediately and destroy all copies of this
> message and any attachments contained in it.
>
>

Reply | Reply to all | Forward | Print | Delete | Show original


siddarth nigam <skgv.[protected]@gmail.com> Fri, Dec 10, 2010 at 10:14 AM
To: [protected]@trent-tata.com
Cc: Vani.[protected]@trent-tata.com, [protected]@balajilegal.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear All,

I think you are not serious about my my complain still i am waiting
for solution but you are not giving me the proper answer and i am
coming on sunday or may be monday and on that day iwant the final
result in favour of me.

Siddharth Nigam
[protected]

- Hide quoted text -

On 12/7/10, siddarth nigam <skgv.[protected]@gmail.com> wrote:
> Dear Rajesh,
>
> As per our Discussion on second last sunday you are assuring me to
> give the positive result but still i am not getting any answer from
> your side.
>
> I think you are not talking to your seniors but i want the result
> other wise i am going to mark a mail to consumer Forum because i
> suffering with this problem last one an half month.And you are giving
> me your cell no but that cell no is not contactable
> and i am very puzzeled for your services.
>
> Vani Ji still you are not giving me the answer last one month.
>
> Can i got the result from your side or not.
>
> If not than i go to the next level.
>
> Note.:-
>
> If you are not giving me pandent withinthree days than i will send a
> legal notice against to you and your company also.
>
> Please CALL ME ON MY CELL NO.
>
>
>
> Thanks & Regard's
>
> Siddharth Nigam
> [protected]
> [protected]
>
> On 12/1/10, W049 - Kanpur <[protected]@trent-tata.com> wrote:
>> Dear Siddhartha
>> We are continually in touch with HO to resolve your problem. As soon as
>> we
>> got proper solution for that we will inform you immediately.
>>
>> Thanks & Regards
>> Rajesh
>>
>>
>> -----Original Message-----
>> From: siddarth nigam [mailto:skgv.[protected]@gmail.com]
>> Sent: Wednesday, December 01, 2010 12:40 PM
>> To: Vani Dixit; Mario Dsouza
>> Cc: W049 - Kanpur
>> Subject: Re: wrong commitment with the customer
>>
>> Dear All,
>>
>> Still i am waiting for ur answer.
>>
>> Kindly give me the answer as soon as possible.
>>
>> Thanks & Regard's
>>
>> Siddharth Nigam
>> [protected]
>> [protected]
>>
>> On 11/30/10, siddarth nigam <skgv.[protected]@gmail.com> wrote:
>>> Dear Vani,
>>>
>>> I am suffering with the same problem in Westside Retail outlet in
>>> Kanpur on 28/Nov/2010.
>>>
>>> I am visited the westside retail outlet but no body give me the proper
>>> answer.
>>>
>>> one o[censored]r staff was not enter the bill in my westside club card by
>>> this reason i am not getting my pandent and he was promiss me to enter
>>> the bill detail in westside club card.
>>>
>>> Kindly do the needful and give me the proper answer.
>>>
>>> Just because of this thing i was take a leave from my office kindly
>>> confirm me in which date i will come for the pandent.
>>>
>>> Contact Person :- Prashant & Rajesh (Kanpur Westside)
>>>
>>> Thanks & Regard's
>>>
>>> Siddharth Nigam
>>> [protected]
>>> [protected]
>>>
>>>
>>>[protected] Forwarded message[protected]
>>> From: siddarth nigam <skgv.[protected]@gmail.com>
>>> Date: Tue, 16 Nov 2010 15:47:15 +0530
>>> Subject: Re: wrong commitment with the customer
>>> To: Vani Dixit <Vani.[protected]@trent-tata.com>
>>> Cc: [protected]@trent-tata.com, siddharth.[protected]@axisbank.com
>>>
>>> Dear All,
>>>
>>> Kindly confirm me in which date i will come because i am not live in
>>> kanpur i am working in small town that's why i am not able to come in
>>> any other day accept sunday.
>>>
>>> Regard's
>>> Siddharth NIgam
>>> [protected]
>>> [protected]
>>>
>>> On 11/11/10, Vani Dixit <Vani.[protected]@trent-tata.com> wrote:
>>>> Dear Mr.. Nigam,
>>>>
>>>> Thanks for your mail. We regret the inconvenience caused to you.
>>>>
>>>> You are requested to visit the store any time during the week staring
>>>> 21st
>>>> Nov-28th Nov to collect your pendant.
>>>>
>>>> We request for your understanding till such time.
>>>>
>>>> I am also requesting Kanpur Unit head to call you during the week of
>>>> 21st.
>>>>
>>>>
>>>>
>>>> Warm regards
>>>> Vani Dixit
>>>> Senior Manager- Loyalty
>>>>
>>>>
>>>>
>>>>
>>>> ________________________________
>>>> From: siddarth nigam [mailto: ]
>>>> Sent: Thursday, November 11, 2010 3:28 PM
>>>> To: Casmira Fernandes
>>>> Cc: siddharth.[protected]@axisbank.com
>>>> Subject: wrong commitment with the customer
>>>>
>>>> Dear All,
>>>>
>>>> I am visiting the westside retail outlet in Kanpur and i am Shopping
>>>> Rs.15000/= from the outlet on the day of 05 oct 2010 and then i ask
>>>> about
>>>> the Diamond Pandent which is under the scheme, then your emplyee was
>>>> said
>>>> me
>>>> sir you will come on monday 08 oct 2010 and you got your pandent and
>>>> but
>>>> i
>>>> am not able to go on that day but i visited the outlet today but no
>>>> body
>>>> give the proper response to me and still i am not getting my Diamond
>>>> Pandent.
>>>>
>>>> Kindly Look after your after sales service and give me the proper
>>>> answer
>>>> about my Diamond Pandent. How much time will you take to provide me my
>>>> pandent.
>>>>
>>>> Thank's & Regard's
>>>>
>>>> Siddharth Nigam
>>>> [protected]
>>>> [protected]
>>>>
>>>> The information contained in this electronic message and any
>>>> attachments
>>>> to
>>>> this message are intended for the exclusive use of the addressee(s) and
>>>> may
>>>> contain proprietary, confidential or privileged information. If you are
>>>> not
>>>> the intended recipient, you should not disseminate, distribute or copy
>>>> this
>>>> e-mail. Please notify the sender immediately and destroy all copies of
>>>> this
>>>> message and any attachments contained in it.
>>>>
>>>
>>
>> The information contained in this electronic message and any attachments
>> to
>> this message are intended for the exclusive use of the addressee(s) and
>> may
>> contain proprietary, confidential or privileged information. If you are
>> not
>> the intended recipient, you should not disseminate, distribute or copy
>> this
>> e-mail. Please notify the sender immediately and destroy all copies of
>> this
>> message and any attachments contained in it.
>>

I purchased a Laptop Bag from Westside SGS Mall Pune. they told we give guaranty that it is water resistant and will go un rebreakable till 1 year. Within 15 days Bag both handle got breaked off and no water resistantancy is there.

Which is a fair cheating product.

Regards,
Ritanshi Gupta
[protected]

I have bought Kurtis from west side in the dec- jan 2011 sale and all of them have been fading. I will have to wash each one separately since they run out of colour.I would like to know if I can get them exchanged or is there no colour guarantee.

I'm a regular customer of Westside, Recently I bought two kurta's from Utsa Range in Octorber 2017. As usally I put the kurta in washing machine and it has left a lot of colour, causing my clothes also to be spoilt.

I did not expect this from westside that products will leave so much colour and also my new kurtas have faded in just 2-3 washes.

Prior to this I bought 2 kurta's in Aug 2017. Their cloth was so delicate. In first wash itself it formed many bubble and the cloth is looking old.

PLEASE MAINTAIN GOOD QUALITY OF CLOTH AND COLOUR DYE.

Now I stopped recommending Westside to my friends as well as I might not shop from westside, unless they assure the customers of good quality.

I was to reseive my Card by August but on repeatedly asking i'm only told that my card was despatched in November end which never reached me. There is no prompt help from your customer care. they just dont seem to be bothered. If anybody actually cares do contact me on details feeded on my account in your system..

My Name is Sneha Choksi and i have done reauired shopping at your outlet at Kala Ghoda..

Hi,

My name's Gitanjali Mukherjee and I'm a resident of Kolkata. On the 11th of October I purchased items from Westside of which I am a loyal customer and I was told that my card was expired so I had to apply for a new one and that the existing points would be added. I was also told that I would receive the new card within 10-15 days. So when it was the 27th I called the store, and it was amazing that I actually got through. I'll tell you why, when you have numbers published everywhere, there's a reason right? So when you have a phone, you're supposed to answer it right? Then why is it so that after calling 23 times on one day AND I'M NOT KIDDING, why could someone not answer it even once? It's the lousiest customer service ever!!! So it was a miracle when I got through and then I was told that the new card was on the way and the 539 points that had to be transferred had been done there.

However, when I called them today, after 13 tries, I was told that the points would not be added and there was no card under that name because the points had expired and so I would not be getting a card. Now obviously I'm not an who applied for a new card just so I wanted many blank cards with me. I applied for it with a reason. And just for your information, whenever I did go in to the store to purchase something and redeem the points I was always told that the server was down. Now isn't it very coincidental and convenient that when the time comes to redeem points or transfer points something has to go wrong. So what I am saying here is that now I don't have a card yet and my points won't be transferred. Just know that if these points have expired it's all because of your store in Kolkata, more so the one in Camac Street, the one I always go to.

I have been harassed enough. Tomorrow I'm giving it one last shot. I want the points transferred, expired or not and I want the new card and then I want compensation for the harassment. And for God's sake, pick up the receiver when there's a call. We don't just call to hear the phone ring. It's not something that amuses us.

By the way my name's Gitanjali but because I was operating from my sister's account the user name is different. She can guarantee that.