[Resolved] Whaaky.com — Fraud : Wrong Products and Wrong Size | |||
My order :S8094877, which I have received today. I have ordered a "Peter England Shirt_Branded Sweater" with size 40. But I don't why the hell they have send a sweater with size "S" n don't know what brand it is. Please anyone who has the power to stop and take action against such fraud firm please take it as soon as possible, Otherwise they will make fool thousands of Indian citizens. I would Like to return my order or replace with accurate order. I strongly suggest everyone not to use this "Whaaky.com" for online shopping. If don't listen now then you will really regret I promise that. Was this information helpful? | |||
Sep 30, 2016 Complaint marked as Resolved Verified Support Nov 06, 2013 Whaaky.com / Way2Online Retail Customer Care's response Hi Raj, We apologize for the inconvenience caused to you. Kindly send the defective product to the below address, once we receive the defective product from you, within 72hrs the replacement product will be sent across to you. Note: The defective product should be dispatched within 4 business days for replacement of the same. We would assist you till the time you are a Whaaky customer. Kindly don’t hesitate to contact us. Kindly do not forget to mention the order number and the size you require? . Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016. Replacement Thanks & Regards Whaaky Team. | |||
 1 Comment | |||
Comments
I had placed a order on 4th November 2013 with whaaky and i had purchased a Multipurpose Jacket & Flipflops.
When i was processing the transaction i received a msg saying the window is not encrypted and hence i cancelled my transaction.
But amount has been deducted from my bank account. I had mailed whaaky for the refund procedure and i got the below reply
"Dear Customer,
Welcome to the world of whaaky!!!
We are happy to assist you. As per our record the transaction was not successful if the amount got debited then it will be credited back to your AC in 5-7 business days from bank.
We are available to you as resource for the entire time you’re a Whaaky customer, please don’t hesitate to contact us.
Thanks & Regards
Your friends from Whaaky"
I still didnt receive my amount but i have received a sms saying "your product will be dispatched soon and the order number(S[protected], courier details have been given". They have also mentioned that i have to pay 425 RS Cash on Delivery.
This is a fradulent activity from your end. i want my money back as earlier as possible.
kindly respond to customers mails at the earliest possible time.
Regards,
Karthekeyan.R
When i was processing the transaction i received a msg saying the window is not encrypted and hence i cancelled my transaction.
But amount has been deducted from my bank account. I had mailed whaaky for the refund procedure and i got the below reply
"Dear Customer,
Welcome to the world of whaaky!!!
We are happy to assist you. As per our record the transaction was not successful if the amount got debited then it will be credited back to your AC in 5-7 business days from bank.
We are available to you as resource for the entire time you’re a Whaaky customer, please don’t hesitate to contact us.
Thanks & Regards
Your friends from Whaaky"
I still didnt receive my amount but i have received a sms saying "your product will be dispatched soon and the order number(S[protected], courier details have been given". They have also mentioned that i have to pay 425 RS Cash on Delivery.
This is a fradulent activity from your end. i want my money back as earlier as possible.
kindly respond to customers mails at the earliest possible time.
Regards,
Karthekeyan.R
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We apologize for the inconvenience caused to you. Kindly send the defective product to the below address, once we receive the defective product from you, within 72hrs the replacement product will be sent across to you.
Note: The defective product should be dispatched within 4 business days for replacement of the same.
We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.
Kindly do not forget to mention the order number and the size you require? .
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016.
Replacement
Thanks & Regards
Whaaky Team.