Whaaky.com — no response from whaaky. com regarding the replacement of my order which contains wrong size trousers | |||
Dear Team, I, Amitabh Biswas, ordered 3 Formal Trousers having the order number. S80635678 on[protected]:09:11at belowShipping Address :Amitabh BiswasDD16 3rd Floor Narayan tola East, Baguiati, NORTH 24 PARGANAS, WEST BENGAL-700059.with the payment mode COD.Yesterday I received the parcel and also an e-mail having below mentioned contents : "Your order S80635678 has been successfully shipped. Please find below the tracking details.Courier Name: ARAMEXCourier Consignment No:[protected]Date of shipping:[protected]:47:00.0Your Contact number: [protected]Your order should reach you latest by[protected].You may track your shipment through ARAMEX or directly in the Whaaky website through the link given above. If you have questions about the delivery, Please call Whaaky on[protected] or contact Customer Support."On the top of the parcel its clearly mentioned that the parcel contains three formal trousers of size 32. Hence I paid Rs. 949.00 to thatdelivery boy. But now I found that you delivered me a parcel which contains three formal trousers of size 28; whereas I ordered for size 32. So please its my request to you that kindly send me the exact size of 32 which I actually ordered for. And take back the previous parcel from me which I kept intact as you delivered. Please do the needful at the earliest. Because these trousers are of no use for mine. I already spoke with that delivery boy came to me. And please collect the same from me and this time I am staying at "Hotel Maharaja, Opposite of the Balasore BusStand, Odisha - 756001."You said that the complete product has been delivered after a series of quality & quantity check. Hence complaint cannot be applicable for the same. So, you want to say that I have to keep the wrong size trousers which are good for nothing for me.Now kindly check the images of that parcel which you sent to me. I want the actual order containing size 32, which fits me. Please help me to get rid of this situation.Thanks & Regards, Amitabh Biswas.Mobile No. - [protected]. Was this information helpful? | |||
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. | |||
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Dear Customer, We would be definitely happy to assist you. We would like to inform you that the complete product has been delivered on…..after a series of quality & quantity check. Hence complaint cannot be applicable for the same.For further queries, kindly revert [protected]@whaaky.comThanks & Regards, Whaaky Team
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