[Resolved]  Whaaky.com — Order No:S80290879 not shipped yet

Address:Bangalore, Karnataka

I placed order on April 4th 2014 for formal shirts and 2 Cantabil denims but the same have not been shipped yet. I sent six mails to customer care but got the same copy and paste answer from them. Customer care executive never reads the content of query. They just copy the answer, paste the same and reply the query. I called many times but calls were never answered. Every time I am put on hold and after 3-4 minutes calls are disconnected.
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Hi, Thanks forum for helping me. I got product 3 days back. Quality of the product was beyond any words. It was wrapped properly but the quality was too bad to say. I got two second hand local jeans pant which everybody can get roadside at the cost of 50-60rs.Whakky mentioned "Cantabil" denims while promoting the products on website but the actual product was different. Both jeans pants were second hand local pant, poor in quality, elephant size etc. I was controlled myself as I was to abuse customer care. I dumped both pants in garbage box that time only. My personal feedback for Whakky will be "fraud, cheater etc" as it is playing with customers on the name of cheaper price of products. Guys, my request is not to do any shopping here. Thanks, Bharat
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
May 05, 2014
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest.

Thanks and Regards
Your friends from Whaaky
May 12, 2014
Updated by IndoBharat
Hi,

Product has not been shipped yet. Customer care is not picking the phone. I have no word to rate the service of Whakky but can surly say "pathetic".
Complaint comments 

Comments

Even after repeated requests, product has not been delivered yet. Customer care is worthless. They never read the content of queries. Just copy the answer "bear with us", paste the same and send. One month is already over but have not got the product. Please do the needful.
I am attaching the proof "today's status" of my order. Same can be tracked online also.

Hi,

Thanks forum for helping me.

I got product 3 days back. Quality of the product was beyond any words. It was wrapped properly but the quality was too bad to say. I got two second hand local jeans pant which everybody can get roadside at the cost of 50-60rs.Whakky mentioned "Cantabil" denims while promoting the products on website but the actual product was different. Both jeans pants were second hand local pant, poor in quality, elephant size etc. I was controlled myself as I was to abuse customer care. I dumped both pants in garbage box that time only.

My personal feedback for Whakky will be "fraud, cheater etc" as it is playing with customers on the name of cheaper price of products. Guys, my request is not to do any shopping here.

Thanks, Bharat

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