[Resolved] Whaaky.com — Order not delivered

avirup767

from Bengaluru, Karnataka

Address:	Kolkata, West Bengal, 700094
Website:	www.whaaky.com

Dear Sir, I have placed an order in whaaky.com on Dec 9 (Order No : S[protected] and the product is not yet delivered. Even when I track my order it is showing "Preparing to ship" in Shipment status. I paid in advance through my debit card and now its been about 16 days. I will request you to look into the matter at the earliest and please contact me as soon as possible in my mobile number which I have provided below. I am very much disappointed with the customer service because I had called customer support number for over 50 times but no one is picking up the call. Also i have send mail to "[protected]@whaaky.com" 3-4 times but no resolve was made. Please do sort it out as soon as possible because fraud like this is not acceptable when you are doing online business. Yours truly, Avirup Chakraborty +91-[protected] faith.[protected]@gmail.com

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Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2015

Whaaky.com / Way2Online Retail Customer Care's response Dear Avirup Chakraborty , We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.