Whaaky.com — Refund issue

Hi.. i have been complaining since last few months. I have purchased 2 powerbanks from the whaaky online shopping site.But they delivered only 1 powerbank. And the delivered item was defective. So i returned the defective item on 11/06/15 through TrackOn Couriers. They replied me that they have received the item. And they gave a Transaction Ref id / Cheque No: [protected] Refunded on :[protected] But i haven't received the refunded amount yet. The amount of the item is 1998 rupees. The details of the purchase is given below. Order No: S80840432 Product: MI 20800 Power Bank_Revised-OM SAI. Please make an action for this. This is my 4th compliant. And there is no action taken against this. Please find an immediate solution for my problem. Account No: [protected] This is my account number. You can verify that.