[Resolved]  Whaaky.com — S80259740 wrong size and colour of the shoe

Address:New Delhi, Delhi

I Nalin Raj Chaturvedi, Asst. Secretary Bar Council of India, I have booked a order to puma shoes & beats headphones.order no. S80259740, I was selected a black colour shoes and size 7 number but delivery of shoes is wrong colour and size .I receipt sky blue and size 6 number.
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Oct 21, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2014
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologize i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. It will be great if you could write to us [protected]@whaaky.com regarding the same.
Thanks & Regards

Your friends from Whaaky
Complaint comments 

Comments

After calling several times to Whaaky after sale support, now I have written mail to [protected]@whaaky.com.
I have also made the same order - Puma Shoes with Beats Headphones (Order # S[protected] but below is what I received -
Shoes - Selected Size : 7-Black; Received : 6-pathetic shade of Blue/Green. Very much doubtful over the quality of the Shoes although PUMA is written over it.
Headphones - DUPLICATE, not at all a Beats Headphone. No where beats is mentioned over the product as well. Worst of all, one side of earpiece also not working since the day of receipt. Very bad sound quality from the other side.

Please see if this can also be brought to their notice and can be resolved asap.

Regards
CA Arjun Malviya

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