[Resolved]  Whaaky.com — Send low quality product and not reply

Address:New Delhi, Delhi, 110042
Website:whaaky.com

I have bought 3 jeans combo for 750rs from whaaky.com but the product send to me was second hand low quality product when i told then to return the product and make the refund they are not replying and not picking phone also
+1 photos
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Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2015
Whaaky.com / Way2Online Retail Customer Care's response
Dear Vivek, We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1)The defective product should be dispatched within 4 business days for replacement of the same. 2)Kindly do not forget to mention the order number Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs. Regards Your friends from Whaaky
Complaint comments 

Comments

Dear whaaky.com
I dont want excange o[censored]r defactive product.
It was a mistake that i have shoped from ur site
Make my money refund, i will be happy with that..
Dear whaaky.com
i have send ur product back and please dont send me new one.
I[censored] want to help me than refund my money.
As u asked for the photo i have maild it u at [protected]@whaaky.com

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    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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