[Resolved] Whaaky.com — Sony Power bank is duplicate | |||
I purchased Sony Power bank 10000 mah.Payment mode Cash on delivery Then Extra charge Rs 100.Product delivered But not Original sony brand he is duplicate..My Order no S[protected] DELHIVERY no[protected].back the product to whaaky. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Dec 22, 2015 Whaaky.com / Way2Online Retail Customer Care's response Dear JAGJIT SINGH ,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a refund. As per our refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to initiate a refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1)The defective product should be dispatched within 4 business days for refund of the same.
2)Kindly do not forget to mention the order number
3)The package that is being returned to us should come in its original packaging.
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Regards
Your friends from Whaaky
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 1 Comment | |||
Comments
I am changing the power bank please help me
Reply
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016