Whaaky.com / Way2Online Retail Complaints & Reviews

Order No. S[protected]Reference No.: S[protected] I hae paid amount of Rs.499/- in advance for Product-Buy Laptop Backpack and get Ear Phones Free @ 499 Order/payment made on 13.10.2015- After repeated reminders/requests/representations through mails, still product not received/despatched No response to Phone calls on[protected]. Although a couple of mails were answered with assurance of sending the items immediately, there has been no response for past 3-4 weeks. Still status of the order is showing preparing to ship. I request them to deliver the product or refund my amount paid.

Hi i ordered a combo of MI20000 Mah Power bank +3deos for men, but i received damaged and non working conditioned power bank and the deos what i received are different what they showed in the order. The deos what i received 1 is Tester, 1 is Expired and the rest is OK. Finally the products i received is scrap fully waste of money time.

To whom this is concern,

i bought an product through whaaky.com (Sony Power Bank @499). But i received the product defected as it was not working. So i sent that back to their given address and asked for refund.
i got their mail at 2nd of Oct. that they will refund my money with 5 working days. its 5th of Nov and i still didn't get my money back.
Also attaching their mail. i want your team to take serious action with these type of fraud seller.

below are my detail.
My Name: Devwat
Order Number: S80917495
Phone #: [protected]
Email id: [protected]@gmail.com

will be waiting for your prompt response.

Order No. S[protected]Consignment No. DEL[protected]
Amount Paid Rs.699/-
Product-Samsung [protected]@699/(Memory Cards)
Order/payment made on 16.09.2015-After repeated reminders/requests/representations still not received/despatched
No response to Phone calls on[protected]. Although a couple of mails were answered with assurance of sending the items immediately, there has been no response for past 1 month. complaint...

Dear sir i had oder in whaaky online service one product but two times amount charged because i refreshed the page iam trying to call but no response and i did 20 massages but no response what shall i do now take action as soon as possible Thanks and regards Ashraff Ali [protected]

Hi, I am Varun Rawat ordered a combo of 3 SD cards of Samsung - Order no. S80987241 on 17th Oct'15 from Whaaky.com. This was duly delivered in 7-8 days to me. I paid INR.1099/- for the same through netbanking.
Now, the problem is all 3 cards are not working. I doubt these are duplicate and not worth the amount which I paid for it.
I tried contacting Whaaky team on[protected] however there is no response and no one picking up the phone.

I want you to help me getting my money refund as early as possible and take appropriate action towards Whaaky.com providing duplicate products to customers and snatching away the hard earned money from them. Also, it spoiled my entire excitement of having the good storage of data availability to me.

Rgds,

Varun Rawat
[protected]

I have purchased 2 power banks after delivery i found that 2 power banks are not working. I informed the same to support team through mail because their phone is always busy. They requested me for the images of Power bank. I sent the images and they told me to send the products back. As i live in pune it is costing around 500 to send back. I asked them that how can i get my shipping charges (i.e., 500) back.From that day onwards there is no reply from them. I almost mailed them 4 times about the issue but no response.

I had booked Power Bank (2) online from www.whakky.com by Order No.S80974219 on 11.09.2015 and the same was received by me on 13.09.2015 (Invoice not received) (through JAWAS Courier). but both the Power Bank not working so I want to return the same and get my money back.
For the above matter I had submitted a complaint on https://www.consumercomplaints.in and got a reply from Whaaky-:

Dear customer,

We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

Note:
1)The defective product should be dispatched within 4 business days for replacement of the same.
2)Kindly do not forget to mention the order number
Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 48hrs.

Thanks & Regards,
Your friends from Whaaky

So I have returned The defective product (Order No: S[protected] booked on 20/10/2015 through Speed Post No.EM[protected]IN and delivered on 26/10/2015 (as per online tracking status) to the address given in the mail received from Whaaky.

But till date I have not get my money back.
Please help me to get my hard earned money back.

thanks
Akash Jain
[protected]@gmail.com
[protected]

I have order the sony power bank 1000o mAH vide order no.S80976869 and received on 17.10.15 and checked found faulty and informed to whaaky people and they have sent a email to sent the power bank. I have forwarded the power bank vide dtdc couier vide docket no. H48550427 dt 19.10.15

I was buy 2 koutons jeans from whaaky . com but the product didn't match actual jeans that shown in picture.. i was also contact and sending mails also but no response from whaaky.. pls help me... Courier Name : JAVAS Courier Consignment No : DELOSDC109140 Date of shipping :[protected]:02:04.0 Order NO. S80969180

Either full money refund or delivery of the product which have mentioned in the mail.

I recently purchased a pack of ten shirts from online portal "whaaky.com". I have ordered for L size shirts the item does not fit to my body at all, now I need replacement for XXL size Or large size in same product which ever is higher . Shipment no S80984141. I have paid rupees 1649/- including delivery charges on cash on delivery. I have enclosed a photocopy of my receipt for your reference. I have sent series of mails regarding my issue but i have not received any satisfactory call or mail .except a auto generated mail.

I am hoping that you may be able to send me a replacement product or direct me to a registered address where I may return the faulty item or mismatch item for a new replacement within the next 2 days.

Thanking you in advance.

I placed an order '20800 mah power bank and 2 branded jeans' costing Rs999/- on 29oct2015 around 10:30 pm. At the time of payment using debit card an error occurred. Due to this order was not placed and amount deducted from account. I drop a mail on the provided mail id [protected]@whaaky.com on 30 Oct 2015 but they didn't respond and reminder was also dropped on 31oct2015. I tried to contact them through provided phone no. [protected]. But they didn't pick up the call. They have not responded even yet. I hereby request to your good self please look into the matter and take some appropriate action against this company. And also try to get back my deducted amount of Rs999/-. Thanking you. Yours Yc agarwal

I received the currier from whaaky and which contain 32 gb 3 Samsung memory card C10, the all card are have fault they not working properly. so I want return this product and give my refund. And also explain me what is the process of this. My details are below.Name : SHAHDEENKHAN Order No. S80989767 Courier Name : ECOM Courier Consignment No :[protected] Mob. [protected]

I had ordered 2 power bank of sony brabd but we rec of MI. Today I received the MI power banks Pls find below pic which available at you site We have return same item to whakky head office after confirm mail rec from them via trackon courier tracking no[protected]. but till date replacement not rec. manish sharma [protected], [protected]

Hi ...now I am filing a complaint against whaaky a pure fraud agency which shows some attractive offers in Internet but all are fake ..I order 5 tees for 399.the tees what shown in Internet is completely different from what i received ...it is a worst model tees even begger don't wear ...so I ask people to don't believe in whaaky...I several time tried to call whaaky customer care but j unable to reach it ...so it's also fraud ...now I am looking to get back my money from whaaky or even replace my received tees to atleast human wear tees...

I order product Prepayment. But I did not product yet. I mail them. I try to call them . But I will not contact them.

Product Details-
Reference No Product Name Quantity Amount Shipping Charges
S[protected] 5 Tees @ 399 1 399.0 0
S[protected] 5 Casual Shirts For Men @ 999 1 999.0 0

Shipment Details-
Shipment Status Consignment No Courier Name Dispatched Date Delivered Date
PREPARING TO SHIP - - - -
PREPARING TO SHIP - - - -

Payment Detail-
Order No. Payment Mode Total Value Ordered Date Order Status
S80996972 DEBITCARD Rs.1398.0 [protected]:21:22 CONFIRMED

Please help me . I required that money, If you do somthing than please help me. That product I don't want. Please please that type of websites ko close karva do...

Regards
Shubham jain
[protected]
Navi mumbai

I purchased a packof shirts from whaaky and not yet it is shipped i called to replace my order as i had ordered in L size by mistake that and wanted to make it in M bot no response . A female voice is always responsive "Our Working hours are between 9 am tp 7 pm but no response at all from their side.

I have booked the order on 17 September 2015 bearing order no - S80933364. The order contains one Sony power bank of 25000mah+ two branded jeans. As the order shipped to me through DOTZOT courier I came to know that the parcel is out of Sony power bank. As I contact the courier the executive asked me to contact the online shopping store. As i contacted a no of times but the call always dropped.

Sir i ordered 10 casual shirts by the whaaky. com and its returned me wrong product and they are default and i requested please pickup your product and refund my cash immediately.
Main kai baar complaint kr chuka hu or mail b kiya h pr apko or se koi response nahi aa raha hai main chahta hu ki ap ap apna product vaapis ke jaye or meri payment vaapis kare Plz sir i politely requested for you plZZ refund my cash payment

Your Order ID : S80982852
Payment Mode : NETBANKING
Order Placed on :[protected]:05:03
You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.
Order Details :

Item Name 2 Sony Power Banks - 10, 000 mAh
Order No S80982852
Qty 1
Total Amount Rs. 799.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Payable Amount Rs. 799.0
Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail to [protected]@whaaky.com