Whaaky.com / Way2Online Retail Complaints &amp; Reviews

complaining about delivery

Address:

Udham Singh Nagar, Uttarakhand

My product has not been delivered till now now i have purchased from other website in lower cost so i m not able to collect product from the delivery man. I m very upset regarding the delivery condition from your side and i have seen many times in your website about me product delivery updates there is no name regarding the courier agent from which u r sending my product i m really very sorry.

Nov 29, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

Whaaky.com / Way2Online Retail Customer Care's response This is to inform you that your order has been dispatched through Dotzot courier. The consignment number is I[protected]. You may track the same on the concerned courier website with the consignment number given and know the status of the same.
Regards
Team Whaaky

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Ankit kumar8092

from Patna, Bihar

Oct 30, 2018

Sir cancel my order
The order no. Is WH[protected]

Ankit kumar8092's reply, Oct 24, 2018

Cancel my order

Ankit kumar8092's reply, Oct 24, 2018

Ordered by mistakely

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product received is different and is not working

Address:

Gulbarga, Karnataka, 585102

I am shweta and I had ordered MI power bank 20000mAh with order number [protected] but I have received some other product Samsung power bank 25000mAh and they have not included the connector with that and also it is not working at all so please get return it back and pay my money back as soon as possible and also please initiate the return process soon

+2 photos

Nov 30, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 26, 2018

Updated by Shweta Havldar I had ordered MI power bank 20000mAh with order number [protected] but I have received some other product Samsung power bank 25000mAh and also it is not working so please get return it back and pay my money back I have also called to that customer service number but call dint connected to them I this it is a fraud company so please help to get my money back

Verified Support

Oct 29, 2018

Whaaky.com / Way2Online Retail Customer Care's response We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a refund. As per our refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to initiate a refund.
whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for refund of the same.
2) Kindly do not forget to mention the order number
3) The product that is being returned to us should come in its original packaging.
Regards
Team Whaaky

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Harsh2705

from Mumbai, Maharashtra

Oct 29, 2018

I ordered MI power bank but i got another power bank and they are not of good quality.why display the photos of mi power bank and deliver another product with no such quality.

Reddy nikhil

from Belgaum, Karnataka

Oct 30, 2018

Dear wheeky I have ordered Mi power bank 20000mh the payment is also successfully done but iam not reciving the delivery details and also iam not able to track the order status plz take action immediately plz

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replace my order or pay my cash back immediately to avoid unnecessary legal actions

Address:	New Delhi, Delhi, 110009
Website:	Whaaky.com

I hav orderes mi 20000 mah two (2) powerbanks for rs.999 and paid cash on delivery rs.1150/-and received only one samsung 20800 mah for wat i hav paid which is a duplicate product which tat too is not working. I am very much disappointes and i[censored] r not going to replace the product immediately within two days or repay my cash immediately or else i will take legal actions against ur company. I need a immediate response from u. And i hav already filled a complaint before this and my oreder number is wh[protected]

Nov 26, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Uma Devi samraj

Kindly provide us with the images of the product along with the packaging cover of Whaaky.
After verifying the images we will proceed further.

Thanks & Regards
Whaaky Team.

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Address:	110009
Website:	Whaaky.com

Such a worst response and i hav ordered mi powerbank 20000 mah 2 numbers for rs.999/-and i hav received samsung mah 20800 which is a duplicate company and i dont want this product replace my product or pay my cash back to me such a fraudulent which u have done. I[censored] were not replacing me the original mi 20000 mah powerbanks (2) within two days for wat i hav already paid to u orelse repay my cash immediately orelse i will surely file a complaint against ur company i need immediate response from u oresle i am ready to file a complaint againt u and post this in fb and wats up to each and everyone. My sister is a lawyer and i no need to take action immediately so try to take necessary actions to avoid unwanted problems and do the needful. My order number wh[protected]

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sending wrong products and did not returns the money

Website:

Whaaky.com

I get offer of mi power bank 20800 mah buy one get one free offer. But on 20/10/2018 i received from whaaky.com 2 samsung power banks 25000 mah. And that portable one is working and another is not working. Its not my order to choose that samsung power banks. I wish to whaaky.com to send the 2 mi power banks as im order. My product order id is wh[protected]

+1 photos

Dec 2, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Nitesh Doshi,

We apologize for the inconvenience caused to you. Kindly send the defective product to the below address, once we receive the defective product from you, within 72hrs the replacement product will be sent across to you.

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016.
Replacement

Thanks & Regards
Whaaky Team.

Nov 03, 2018

Updated by nitesh doshi I send the power bank to his address but did not get any response from this side
Please check it
Other wise send my money to my account as soon as possible

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nitesh doshi

from Mumbai, Maharashtra

Nov 3, 2018

I have send to the mention address but did not get any response from the other side
Please send me the correct product
Other wise send my money back to my account

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Address:	401303
Website:	www.whaaky.com

I get offer of oppo power bank 20800 mah buy one get one free offer. But on 24/10/2018 i received from whaaky.com 2 samsung power banks 25000 mah. And that portable one is working and another is not working. Its not my order to choose that samsung power banks. I wish to whaaky.com to send the 2 oppo power banks as im order. My product order id is wh[protected].

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Sachin Jindolia

from New Delhi, Delhi

My order not receive and order payment deliverd my payment return my order I'd WH[protected]

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Address:	Shimla, Himachal Pradesh, 171006
Website:	Whaaky.com

Few days back i ordered 2 mi 20000mah power bank that was in combo for rs 999 from the site whaaky.com but today i received power bank of company samsung. I want to return this order. And also i'm not getting any option to return it on the site whaaky.com
Help me to resolve this issue. How do i return this order guide me. And also i want my money to be refunded. This is not the way. This was my first experience with this site. I paid rs1140 for this order.

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Address:	560073
Website:	Indian consmure complaint

Iam Anjichetan on 17/10/2018 ordered proudu ct which contains 2 mi power banks with price 1149 ordered MI power bank & I got samsung power bank & that to it looks like china model ...very bad if you cannot delivery the right proudut, I do cash on delivery, refund my money quickly order no (WH[protected]) refund my money my account.

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Address:	Hyderabad, Telangana, 500016
Website:	www.whaaky.com

Order id : wh[protected]

Two mi 20000 mah power bank was ordered on 18.10.201

By searching about their review online. I found fraud / scams cases, i decided to claim refund.

They forceably delivered product after requesting order cancel by email twice same day on 18th oct.

On unboxing, i found different fake brand (Vivo) 1 unit only delivered which was refurbished with scraches badly

Can you refund my money.

+1 photos

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 27, 2018

Updated by tonykuma000 after they responded by email, their policy is weird.
1. return thru courier at their address
2. return within 4 business day.

It will take 8 days by road DTDC courier to destination costing me 550 rupees to claim 1000 rs.
this is rubbish policy. it seems 100% scam/fraud people

whaaky people knew how to make people fools with tactics

They are some ### people of gang masterminding by playing with innocent customers.

Oct 28, 2018

Updated by tonykuma000 i want product MI in lieu of wrong product brand VIVO

can whaaky replace the wrong item delivered without any courier/product and hidden charges?

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Rushda Waqar

from Gurgaon, Haryana

I want to return the product because it is not working propely it is mi 20800 mah power bank kindly help me Or resolve it by refund.

Hitesh hanskar

from Ambad, Maharashtra

Veer hansraj.my order kharab ahe te refund kra paise tumhi faswsta lokannamy order no WH[protected]

Hitesh hanskar's reply, Oct 18, 2018

Tumchya mi powerbank kharab ahet majhe amount refund kra order num व्हा2888721842 whaaky. com

Hitesh hanskar's reply, Oct 18, 2018

Majhe paise refund kra lokanna faswta sale mc tumhi

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Address:

East Singhbhum, Jharkhand

I ordered the mi power bank combo from the site name whaaky.com but I receive the combo of vivo power banks which is defective and not working properly and .my order no.[protected] which was shipped by shipway with consignment no. [protected] .I want my money to be refunded .I want that money in my Paytm account first.
Regards
Sapna Gupta
Jamshedpur

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Varsha Hemnani

from Pathri, Maharashtra

from Thiruvananthapuram, Kerala

I have ordered a wrong handset.by mistake it happened

Abdul Halik

I want to cancel my order
Order Number : WH[protected]

i ordered nokia 3310 mobile at 16th October 2018, i thought it is fresh mobile but after placed the order only noted it is refurbished so kindly cancel my order

Thanks in advance

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Address:

Thane, Maharashtra, 400604

Dear sir, i have ordered mi mobile power bank through online. But still i dint receive and dont know abt the status. Please advise.. Detail as below your order id : wh[protected] payment mode : internet banking order placed on : 17 oct 2018 16:02 pm. Your order i'd massage receive after no one stats receive from your side.
Pl give the details other wise pl cancel the order and refund me paid amount
Thank and regards

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Address:

Nagpur, Maharashtra, 440009

Dear sir my name is vaibhav urkude, i placed a order in date 11/10/2018 from your online shopping site whaaky.com, which are placed wrongly so i want to return my order.
Order id:- wh[protected]
So please return my order and give refund
Reply on my email :- [protected]@gmail.com
My contact details :-[protected]
My humble request to you pls

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Madhura bhat

from Nagpur, Maharashtra

Dear sir, I m ur customer I purchased MI power bank, n now I want to return it... It's humble request to u.. As I purchased it wrongly pls accept the request of returning the product

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from Bhubaneshwar, Odisha

ordered for track suit and reebok shoes but didn't receive these items in place of a book that contains advertising

Address:

Jaipur, Rajasthan, 303120

Dear sir

I have made a order of combo addidas and track suit on 06/03/2014.
I have paid account through debit card.
I got two times your dilivery but the parsel you sent was wrong.
You have dispetched me a book and again another book.
Now i last message send you that as soon as send me my order otherwise
I will go in consumer court and fir in police station.
I am suffering too mantely stress due to loss my money.
I will claim also that your company whaaky cheeted me and you didn't
Send me my order.
Last month i called in your customer care then the receiptnist told me
That we shall refund you in 7 days but till today neither i got order
Nor money back.

Rakesh kumar jat
[protected]
Order no: s80229731

Oct 29, 2018

Complaint marked as Resolved

Dear sir I have made a order of combo Addidas and Track suit on 06/03/2014. I have paid account through debit card. I got two times your dilivery but the parsel you sent was wrong. You have dispetched me A book AND again another book. now I last message send you that as soon as send me my order otherwise I will go in consumer court and FIR in Police station. I am suffering too mantely stress due to loss my money. I will claim also that your company WHAAKY cheeted me and you didn't send me my order. Last month I called in Your customer care then The receiptnist told me that we shall refund you in 7 days but Till today Neither I got order nor Money back. It has passed how much time to get me my Genuine Product that I paid 1000 Rs since 2014. Please resolve my problem sir and support me for get justice. 8209451493 RAKESH KUMAR JAT 8290996460

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 29, 2018

Updated by rakesh lochhab Dear sir

I have made a order of combo Addidas and Track suit on 06/03/2014.
I have paid account through debit card.
I got two times your dilivery but the parsel you sent was wrong.
You have dispetched me A book AND again another book.
now I last message send you that as soon as send me my order otherwise
I will go in consumer court and FIR in Police station.
I am suffering too mantely stress due to loss my money.
I will claim also that your company WHAAKY cheeted me and you didn't
send me my order.
Last month I called in Your customer care then The receiptnist told me
that we shall refund you in 7 days but Till today Neither I got order
nor Money back.
It has passed how much time to get me my Genuine Product that I paid 1000 Rs since 2014.
Please resolve my problem sir and support me for get justice.
[protected]

RAKESH KUMAR JAT
[protected]

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rakesh212238

My power bank product is different from my order so i want to return. My order no is wh[protected] .So i want to return back my money
my account no -[protected], ifsc -utib0000736

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Address:

160001

I buy here 2 powerbank tht ws company name is mi.. But whaaky deliver me duplicate item one is samsung nd second is mi.. Its purely looking fake product. I want return this order it very differnt from u shown in add nd delivered item is very cheap nd duplicate. Why this company making fool to custmers its totaly fraud nd pls stop this tyep shoping add.. This fake not good pls rfund my money asap.. My mob [protected]

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MANAS BARDHAN

from Mumbai, Maharashtra

I have not receive refund money. My Order Id: WH68312, they give me excuse and many dates from march 2018 to till date. Please help me.

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from Kadiri, Andhra Pradesh

Address:

Varanasi, Uttar Pradesh, 221006

I received your product. This product order number is WH[protected] This product quality is not good. I do not like it. So please return this parcel and return cash money. Mob. No. -[protected] Email id [protected]@gmail.com Address -Rana nagar lahartara varanasi pin code 221006...

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Sir mi power nhi hai Mujhe duplicate power bank de diya gya hai..Mai pareshan hu...Aur jab mai order cancel kr rha hu to nhi ho rha hai sir please mera product ko cancel karba de. Ek bhi power bank kaam nhi kar rha hai sab bekar hai sir please isko return karba de ya phir exchange karba de mt order number PWH112882

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Venkat aruna

Hi sir my name k. Venkannababu 2days ago powerbank cheating company west product please receive my money. I want compalant police station k.. Cheateed company

Venkat aruna's reply, Oct 16, 2018

Please immediately opace cheeted company

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Address:

Gurdaspur, Punjab, 143604

I have orderd samsung1282 mobile (Wh[protected]) as per your displayed images in your website (http://www.whaaky.com/product?did=mju2nw==) the product i recieved is of another company and model also product quality is not good, i want return your product and return my hole amount asap because i have ordered something else and you are sending something else.

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Address:	581304
Website:	Whaaky.com

I can order 2 mi power bank and delivered mi to samsung 2 power bank, it's 1 power bank not working and andar 1 is not on and off, 1is not changing, not working on off switch not working
Chang this product mi other way refund my amount, other way exchange this product, no menul in box and no company name ni box.

+2 photos

Oct 18, 2018

Updated by Nilesh Savant I order mi power bank, and delivered to Samsung power bank, not working

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