[Resolved] Whaaky.com / Way2Online Retail — Bad Product Received for My Order ID : S[protected]. Exchange New or Refund Rs.799 | |||
I received my order Product are very bad, old and refilling Product received.. MI 20, 000mAh Power Bank is old(second hand) . its battery is discharge very soon. and charging cable is cute. and 3 Branded Deo are refilling. its used bottle and refilling and then packed in plastic coting. Please Exchange New Products Or Refund Rs. 799. Was this information helpful? | |||
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 18, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Hitendra Kamli ,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1)The defective product should be dispatched within 4 business days for replacement of the same.
2)Kindly do not forget to mention the order number
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Regards
Your friends from Whaaky
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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