Whaaky.com / Way2Online Retail — broken / damaged delivery after cancellation request

tonykuma000

from New Delhi, Delhi

Address:	Hyderabad, Telangana, 500016
Website:	www.whaaky.com

Order id : wh[protected]

Two mi 20000 mah power bank was ordered on 18.10.201

By searching about their review online. I found fraud / scams cases, i decided to claim refund.

They forceably delivered product after requesting order cancel by email twice same day on 18th oct.

On unboxing, i found different fake brand (Vivo) 1 unit only delivered which was refurbished with scraches badly

Can you refund my money.

+1 photos

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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 27, 2018

Updated by tonykuma000 after they responded by email, their policy is weird.
1. return thru courier at their address
2. return within 4 business day.

It will take 8 days by road DTDC courier to destination costing me 550 rupees to claim 1000 rs.
this is rubbish policy. it seems 100% scam/fraud people

whaaky people knew how to make people fools with tactics

They are some ### people of gang masterminding by playing with innocent customers.

Oct 28, 2018

Updated by tonykuma000 i want product MI in lieu of wrong product brand VIVO

can whaaky replace the wrong item delivered without any courier/product and hidden charges?