Whaaky.com / Way2Online Retail — defective product n not working properly

I have got your product but the product is defective n not working properly so i want to return it and please refund my money
So please refund the money to me the product i was expecting was not the same one n it is not the same as the shown on website n not working at all so kindly return my money please
Order id:-wh[protected]
City:-pune
Email i'd:[protected]@gmail.com
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What is my status about refunding n how to return product

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    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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