[Resolved] Whaaky.com / Way2Online Retail — Defective products received.. Reshipped the product but not received replacement or money in return | |||||
I had ordered lg tone head set and mi power bank from this site vide order number s[protected], however, i received defective product. I tried calling the customer support number but no body responded. After several emails, i received a reply to re ship the product within 3 days. I re shipped the product on emergency basis spending my hard earned money. They confirmed that they have received the product and would be reshipping me a replacement. Till date i have not received the replacement and just getting a fake courier number which i confirmed from the courier company and they confirmed its a wrong number. Please get me my money returned and take action to block this site since its cheating customers. Was this information helpful? | |||||
Feb 17, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 13, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, Order no: - S[protected] We are here to assist you better. We have refunded your amount on 27th October 2016 through (NEFT) Transferred. Please check your account or Bank. We sincerely apologize and regret for the inconvenience caused. Thanks Regards Whaaky Team | |||||
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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