[Resolved] Whaaky.com / Way2Online Retail — fake products delivered and now not responding for refund request. | |||||
I bought a combo of samsung (Bluetooth stereo headset) and samsung power bank (25000 mah) with order no s[protected] and i got it on 12/06/2916 with cash on delivery... Before dispatch someone called me for order confirmation. I told him strictly to check the products and then only send them to me. Still wen i used the samsung bluetooth headset i found that it is 100% fake and the sound quality was the poorest anyone could imagine... I could not make even a single call with clear voice. Even the samsung power bank is 100% fake. It gets discharged in 10 min and even body cracked and keeps on connecting and disconnecting. They have cheated me for rs. 800 with fake products. I tried calling their customer care no. Bell keeps on ringing but they never pick the call and when picked then they say backteam is absent and hence refund cannot bee given. Else i am forced to take another product of same value or higher value and they will pass creditnote for balance amount if any. If they dnt refund me full amount rs. 800 i will file a case in consumer court and will run a big campaign against their fraud on facebook, twitter, linkedin and everywhere possible. I have also approached samsung complaining on how their name and brand image is being maligned by this fake company selling fake samsung products. Was this information helpful? | |||||
Dec 3, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Oct 29, 2017 Gokul Dudhare's response its damage productto nd work.
Verified Support Nov 01, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Dinesh Hiray, Order no: S[protected] Sorry for the Delay We will be processing your refund online and it will be reflected in your account at the earliest. We sincerely apologize and regret the inconvenience caused. Thanks Regards Team whaaky | |||||
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Its damage camera sofor return u r material.
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