Whaaky.com / Way2Online Retail — mobile phone nokia 8110

Address:	Mumbai City, Maharashtra, 400002
Website:	whaaky.com

Hi
I ordered a nokia mobile 8110 banana phone last month from whaaky.com
I received my order few days later and paid by cod... Cash on delivery, ihad my doubts looking at the packing, and i was right as when i opened the packing there was a wrong cardboard box, and inside was a cheap duplicate plastic mobile phone which tne flip cover was not even opening properly.
I called whaaky.com immediately and the person on the other end from whaaky was very rude and not helpful at all, i called several times and also sent email to them and their response was not good the operators were very rude and told me that in the description they have stated its a imported product, the problem is that when ordering the mobile there was no description given,
Then they say they cannot do anything no replacement no refund, all online retail web sites have a refund or replacement policy how come whaaky does not, this it out right cheating...
I paid rs 2649 for a cheap plastic non working mobile phone, how can i be helped...

Thanks
Thomas dsouza
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