[Resolved]  Whaaky.com / Way2Online Retail — No response for refund

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.whaaky.com

My Order ID. S[protected], I ordered 7 linen shirts of M size, but i received the various sizes, so i returned the product and they approved refund. They received the product on Dec 10, 2015 but they say as per their record they didn't receive the product yet. I mailed the Delivery Run Sheet challn (DRS Copy) which i get from the Professional couriers but i got no reply. I hereby attached the scan copy of DRS copy, it is the proof that they received the product.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 11, 2016
Complaint marked as Resolved 
They Replaced the product anyhow I am satisfied now even if it is too late response from them. But I asked for refund they never answered my question regarding refund
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear customer, This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs. Regards Your friends from Whaaky
Complaint comments 

Comments

my order no was S[protected] and asked for refund, and i sent the product in return they said that they would refund
wit in 5 business days, but not yet refunded . so we want proper response from whaaky.com

I dont want replacement sir, Kindly arrange refund. I bought shirts already from another websites. Kindly process refund
I returned this product on Dec 8 2015 and you received Dec 10, 2015. It has been more than 40 days, in the mean time i bought the similar product from another website. I thought about replacement only when i return the product, but now I want refund. I already informed you and you accepted refund. So kindly arrange me refund as soon as possible.
I have not received any mail from whaaky regarding replacement or refund.

ORDER NO.S80740055

I HAVE NOT YET RECEIVED FOR THE ABOUVE ORDER NO.S80740055 OF 5 No. BRANDED JEANS. BOOKING DATE 09.02.2015 KINDLY DO THE NEEDFUL.

Please refund Order ID : S80657935

Dear Sir, Please refund the Order ID : S80657935 ASAP.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information