[Resolved] Whaaky.com / Way2Online Retail — No response for refund | |||||
My Order ID. S[protected], I ordered 7 linen shirts of M size, but i received the various sizes, so i returned the product and they approved refund. They received the product on Dec 10, 2015 but they say as per their record they didn't receive the product yet. I mailed the Delivery Run Sheet challn (DRS Copy) which i get from the Professional couriers but i got no reply. I hereby attached the scan copy of DRS copy, it is the proof that they received the product. Was this information helpful? | |||||
Feb 11, 2016 Complaint marked as Resolved They Replaced the product anyhow I am satisfied now even if it is too late response from them. But I asked for refund they never answered my question regarding refund Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 18, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear customer,
This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name.
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Regards
Your friends from Whaaky
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6 Comments | |||||
Comments
I dont want replacement sir, Kindly arrange refund. I bought shirts already from another websites. Kindly process refund
I returned this product on Dec 8 2015 and you received Dec 10, 2015. It has been more than 40 days, in the mean time i bought the similar product from another website. I thought about replacement only when i return the product, but now I want refund. I already informed you and you accepted refund. So kindly arrange me refund as soon as possible.
ORDER NO.S80740055
I HAVE NOT YET RECEIVED FOR THE ABOUVE ORDER NO.S80740055 OF 5 No. BRANDED JEANS. BOOKING DATE 09.02.2015 KINDLY DO THE NEEDFUL.Please refund Order ID : S80657935
Dear Sir, Please refund the Order ID : S80657935 ASAP.40%
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
wit in 5 business days, but not yet refunded . so we want proper response from whaaky.com