[Resolved] Whaaky.com / Way2Online Retail — Non-working items sold.

Kingofgold2015

from Coimbatore, Tamil Nadu

Address:	641652
Website:	www.whaaky.com

Order no S1911153.Samsung Bluetooth headset was received 29.10.16 evening 4:00pm. It's charged upto 12 hrs. It's not charging! The charger cable looking very old, and more staining.Diwali holyday! Customer care not responding that complaint. Till now the support team not take any steps to rectify it.please take the right action at right times.consignment no :[protected] delyhevary courier.

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Nov 3, 2016

Complaint marked as Resolved

Dear THANGARAJ, Order No: S801911153 Product: 2 Samsung Bluetooth_Revised We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement. Whaaky The Returns Section, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016 Note : 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [email protected], we are sure to respond within 24hrs. Thanks & Regards Your friends from Whaaky Dear sir, The courier boy not accept by return the packs! Plz sent to him as per prosuture. ▶ Show quoted text

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Nov 03, 2016

Updated by Kingofgold2015 Dear THANGARAJ,

Order No: S[protected]
Product: 2 Samsung Bluetooth_Revised

We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.

Whaaky
The Returns Section,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad - 500016

Note :
1) The defective product should be dispatched within 4 business days for replacement of the same.

2) Kindly do not forget to mention the order number

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & Regards
Your friends from Whaaky

Dear sir,
The courier boy not accept by return the packs! Plz sent to him as per prosuture.

▶ Show quoted text

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Comments

Ujjwal1992

Hi,

You can file a case in consumer court for the inconvenience this has caused. For detail you can log on to MyAdvo | Get Legal Advice | Find Expert Lawyers (http://www.myadvo.in) or call at [protected]. You will be surely served for the injustice incurred to you.

Regards,
Ujjwal Agarwal