[Resolved]  Whaaky.com / Way2Online Retail — Not found any imei no. In mobile phone

Address:Sambalpur, Odisha, 768004
Website:www.consumercomplaints.in

I have ordered 2 no. S of samsung guru gt e 1200 on 8.9.16 but when the product reachred found screen is white after switched on the phone & another one mobile charger is cracked & mobile phone discharged after 3 hr of full charging. So provide the solution. I am trying to contact to customer care but no one is answered.
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Mar 2, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
Order no: - S[protected]
We have already raised a complaint on 9th September 2016 for Replacement.
As per company policy Customer have to return the product to whaaky return section, and we have not received any self shipment till now. We are sorry to inform you that. As there is no response from your end, we have closed the complaint.
Please treat this email as a final reminder.

Thanks Regards Whaaky Team
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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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