[Resolved]  Whaaky.com / Way2Online Retail — Order No. S80992964 not yet updated

Address:New Delhi, Delhi, 110020
Website:whaaky.com

We have ordered a product (2 Memory Cards 32 GB with 2 Card Readers) to Whaaky.com. Order No. is S80992964. But there is not any updation on that product. I have already paid that amount Rs. 849/- through credit card. I called so many time on their help line No.[protected] but nobody is responding from there. Today I sent mail to the support of whaaky in morning but as of now i don't get any response on the mail also. I don't what will happen because i have seen so many compalint for whaaky.com. Please help for this.
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Jun 3, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear vijender sharma,
Order no: - S80992964

This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:

Transaction Ref id: - [protected]
Refunded on: 19th November 2016

Thanks, Regards Whaaky Team
Complaint comments 

Comments

Whaaky.com is totally fake...
Whaaky.com / Way2Online Retail Customer Care's response, Apr 27, 2017
Verified Support
Dear vijender sharma,
Order no: - S80992964

This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:

Transaction Ref id: - 201510206090200
Refunded on: 19th November 2016

Thanks, Regards Whaaky Team
I have also lost Rs.999/-.

Dear friends, a fake persons may contact you through cell numbers [protected] [protected] [protected] as if they are from Consumer Care or Whaaky.com for refunding & requested you to give your debit card, credit card 16 digit number and password, etc., BE CAREFUL They may advice you to go ATM counter & asked you to use card to card transfer through A/c.[protected]

I have also lodged a police complaint before Cyber Crime Police to block the site. Lodge a complaint.
Whaaky.com / Way2Online Retail Customer Care's response, Apr 27, 2017
Verified Support
Hello sir,
extremely sorry to discover that you've had a bad experience. We'll definitely make sure that you receive better service and good quality products next time.

Thanks Regards Whaaky Team

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    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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