[Resolved]  Whaaky.com / Way2Online Retail — Product - power bank

Address:700055
Website:Whaaky.com

Ref. No. - order no. S80874750. I had received 2nos of mii power bank. But both were faulty. I registered a complain immediately but the company said they have checked and provided good quality product. They are not either replacing the power bank nor they are refunding the amount. My other friends are also facing the same problem. I have also attached the relevant docs such as the conversation of complaints made at the [protected]@whaaky.com email id. At first i did not got the materials on time and after repeated emails i received the faulty products.
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Feb 14, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Manoj Gupta,
Order no: - S80874750
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team
Complaint comments 

Comments

Plz read carefully...
This is a fake shopping site so plz don't purchase anything
to hear...
i have shop a Samsung gt phone but that is chaineez item
and i pay full cash..
1-no refund provide
2-no customer care executive available
3-no mail reply

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    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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