[Resolved] Whaaky.com / Way2Online Retail — product return and no proper response from whaaky and no contact details apart from the support mail who gets delay reply mails | |||||
Product id: wh85968 I have requested for a return to whaaky support and i have received reply stating to send the images of the product and description of reason for return. I have clearly mentioned that the product is not as specified with clear description and its been a week till now i did not receive a return initiate mail from them. For any queries regarding this complaint can call me on [protected] Was this information helpful? | |||||
Jun 9, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support May 07, 2018 Whaaky.com / Way2Online Retail Customer Care's response Dear Pulavarty Abinav, Order no: - wh85968 We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs Thanks&Regards Team whaaky | |||||
2 Comments | |||||
Comments
Order Id; WH94018
Order Date; Apr 27, 2018 11:20:18 AM
Item Name; exclusive-combo-of-5-formal-shirts
Dear sir, i have ordered above item on whaaky .com but till now i didnot get any response from Whaaky.com, kindly dispatch my ordered item
Order Date; Apr 27, 2018 11:20:18 AM
Item Name; exclusive-combo-of-5-formal-shirts
Dear sir, i have ordered above item on whaaky .com but till now i didnot get any response from Whaaky.com, kindly dispatch my ordered item
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Resolved
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Regards. M.Gokul krishna
[protected]
Apologies for the inconvenience caused to you. Please provide us your order with images of the product which you received. So that we can register a complaint about the same. Or else you can drop an email at support@whaaky.com your issue will be addressed within 24-48 hrs.
Thanks, Regards