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Whaaky.com / Way2Online Retail

[Resolved]  Whaaky.com / Way2Online Retail — product return and no proper response from whaaky and no contact details apart from the support mail who gets delay reply mails

Address:Hyderabad, Andhra Pradesh
Website:whaaky.com

Product id: wh85968

I have requested for a return to whaaky support and i have received reply stating to send the images of the product and description of reason for return.

I have clearly mentioned that the product is not as specified with clear description and its been a week till now i did not receive a return initiate mail from them.

For any queries regarding this complaint can call me on [protected]
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Jun 9, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Whaaky.com / Way2Online Retail Customer Care's response Dear Pulavarty Abinav,
Order no: - wh85968
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky
Complaint comments 
2 Comments

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Comments

Res sir/madam with ref to above sub the product is not charging and also not working, so plz refund money to my ac number
Regards. M.Gokul krishna
[protected]
Reply
Whaaky.com / Way2Online Retail Customer Care's response, May 7, 2018
Verified Support
Dear Medisetti Gokul Krishna,
Apologies for the inconvenience caused to you. Please provide us your order with images of the product which you received. So that we can register a complaint about the same. Or else you can drop an email at [email protected] your issue will be addressed within 24-48 hrs.
Thanks, Regards
Order Id; WH94018
Order Date; Apr 27, 2018 11:20:18 AM
Item Name; exclusive-combo-of-5-formal-shirts
Dear sir, i have ordered above item on whaaky .com but till now i didnot get any response from Whaaky.com, kindly dispatch my ordered item
Reply

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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