[Resolved] Whaaky.com / Way2Online Retail — Products changed and damaged not working | |||||
I order power banks(2 nos.) of samsung brand which was shown on website, I got power banks of MI ++, one of which is broken and another is also not working. Its my humble request to return back this products and provide me of samsung brand or refund my money. I product is also not confirming the capacity of 20800 MAH. It is not able to charge the mobile. These are tottaly worst products. If my problem will not be solved, I will spread the matters on social media as well consumer court. Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support May 12, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Ramkesto Kumar, Order no: - S[protected] We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected] Thanks&Regards Whaaky Team | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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