[Resolved] Whaaky.com / Way2Online Retail — refund amount not received as yet

Altaf Husen

from Ahmedabad, Gujarat

Address:	500016
Website:	www.whaaky.com

I had purchased a mobile samsung galaxy core2 due to bad product, i had returned it and raised a complaint with whaaky, after due verification, they had sent mail to me on 12th sept that your amount will be refunded as per policy, but till date i have not received the said amount back in my a/c i had also talk to their rep on [protected] on 3rd nov'17 and he has assured that he will surely refund the amount before 11th nov'17. This is my order no. S[protected]

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Jan 1, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Nov 15, 2017

Updated by Altaf Husen Still my problem not resolved as yet. Should I go through Legal to get the money...????

All the expenditure on the legal notice will be bared by the WHAAKY only.

Verified Support

Nov 17, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Luhar Altafhusen,
Order no: S[protected]

Sorry for the Delay

We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky

Verified Support

Nov 28, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Luhar Altafhusen,
Order no: - S[protected],

We are here to assist you better.

This is to inform you that we have refunded your amount to your Account through Online Transferred.
The details pertaining to the refund are as below:

Transaction Ref id: - CMS[protected]
Refunded on: 21st November 2017

Thanks Regards
Team whaaky