[Resolved] Whaaky.com / Way2Online Retail — Refund Issue

asraf123

from Mumbai, Maharashtra

Address:	Aligarh, Uttar Pradesh, 202002
Website:	whaaky.com

I have ordered an Imported Half Blade Shoes @ 699 on 07th FEb, 2017 from whaaky.com (order id: S[protected]. But reading some bad reviews about the merchant I cancelled the order on the same day via mail. But no confirmation mail from their side regarding cancellation. So I tried to call them on [protected].
After near about 20 attempts one lady executive received my phone and told me that refund will be processed within 48 hrs. Now today they mailed me to inform that refund will be initiated on the next month (March-2017).
In their website my order status is still showing confirmed. I fear that the company is fraud.

Was this information helpful?

No (0)

Yes (0)

May 11, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear MD ASRAFUL HAQUE,
Order no: - S[protected]

We apologize for the inconveniences caused to you. If product will not dispatch in couple of days, we will refund your amount. Kindly bear with us.

Thanks Regards Whaaky Team

Feb 14, 2017

Updated by asraf123 The order has been already cancelled. Now its your turn to return money back. Tell me the exact date when will I receive my refund? Improve your service...I will not wait one month or one year.

Feb 21, 2017

Updated by asraf123 No further step from their end. Please tell me what is next? Should I make a police complaint?