[Resolved]  Whaaky.com / Way2Online Retail — refund my amount. pending from 4 months. they had given me several dates in which they are unable to refund my money.

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.whaaky.com

Order placed on :[protected]:34:17
Order no. S[protected]
These people send damaged products two times.
And again i have to send them that products two times.
They cheated me.
And when talking to customer care they disagreed that product is not received yet.
After few call to dtdc and whaaky, whaaky people accepted product has been returned and i m eligible for the refund.
As per policy, they have to refund the cost of the product (1499) plus 100 rs for courier charges. As i send items two times i m eligible for rs 200 for mobile reachrge plus the actual amount (1499).
Every details are shared with whaaky team.
As per company policy, they have seven days to refund, but they told me before 13th september (Almost 4 months) they are going to refund.
But no refund from whaaky.
And now they send me mail that on 1st week of october they will refund my amount.
Whakky, it is not good to cheat with peoples hard earned money.
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Oct 21, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
Order no: S[protected]

We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky
Dec 11, 2017
Updated by ओमी ओमी
its not resolved..
Complaint comments 

Comments

I have received the product ie one Samsung power bank and one 128gb memory card against the booked product ie one Samsung power bank and one 64gb memory card vde order no. S[protected] .Your company is doing totally fraud to the costumers. Please take away your product and return my money back until I take legal action against your organization.

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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