[Resolved] Whaaky.com / Way2Online Retail — refund my amount. pending from 4 months. they had given me several dates in which they are unable to refund my money. | |||||
Order placed on :[protected]:34:17 Order no. S[protected] These people send damaged products two times. And again i have to send them that products two times. They cheated me. And when talking to customer care they disagreed that product is not received yet. After few call to dtdc and whaaky, whaaky people accepted product has been returned and i m eligible for the refund. As per policy, they have to refund the cost of the product (1499) plus 100 rs for courier charges. As i send items two times i m eligible for rs 200 for mobile reachrge plus the actual amount (1499). Every details are shared with whaaky team. As per company policy, they have seven days to refund, but they told me before 13th september (Almost 4 months) they are going to refund. But no refund from whaaky. And now they send me mail that on 1st week of october they will refund my amount. Whakky, it is not good to cheat with peoples hard earned money. Was this information helpful? | |||||
Oct 21, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Sep 20, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, Order no: S[protected] We will be processing your refund online and it will be reflected in your account at the earliest. We sincerely apologize and regret the inconvenience caused. Thanks Regards Team whaaky | |||||
1 Comment | |||||
Comments
I have received the product ie one Samsung power bank and one 128gb memory card against the booked product ie one Samsung power bank and one 64gb memory card vde order no. S[protected] .Your company is doing totally fraud to the costumers. Please take away your product and return my money back until I take legal action against your organization.
Reply
40%
Complaints
4399
Pending
0
Resolved
1744
+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016