[Resolved]  Whaaky.com / Way2Online Retail — refund my amount. pending from past 6 months. they had given me several dates in which they are unable to refund my money.

Address:	Hyderabad, Andhra Pradesh, 500016
Website:	www.whaaky.com

Order placed on :[protected]:34:17
Order no. S[protected]
These people send damaged products two times.
And again i have to send them that products two times.
They cheated me.
And when talking to customer care they disagreed that product is not received yet.
After few call to dtdc and whaaky, whaaky people accepted product has been returned and i m eligible for the refund.
As per policy, they have to refund the cost of the product (1499) plus 100 rs for courier charges. As i send items two times i m eligible for rs 200 for mobile reachrge plus the actual amount (1499).
Every details are shared with whaaky team.
As per company policy, they have seven days to refund, but they told me before 13th september they are going to refund.
Next date : 10th october
Next date : 30th nov
How many dates?? Already you had taken 6 months of time.. Still not refunded.
Many times i called their customer care number several times. After exact 5 min 32 seconds it automatically disconnects.
Whakky, this is not good to cheat with peoples hard earned money.
Some mail snap shots are attaching hereby.
My previuos complaint is yet not resolved. Below is the link for that.

https://www.consumercomplaints.in/whaaky-com-way2online-retail-refund-my-amount-...⇄