[Resolved] Whaaky.com / Way2Online Retail — regarding refund issue | |||||
I have purchased a power bank from the site against order no WH15207 and paid Rs 949(photoes annexed). While i receive the item it was totally different then i requested for return but the company said that courier boy can't pick the item. You are requested to send the item by private courier and we refund the courier charges. There after i send the item by DTDC courier to company and paid Rs 250. From that day they neither they return money nor courier charges. Now the company not even pick my phone and no reply in e mails. Kindly advice me for further . With regards Sachin Sharma Was this information helpful? | |||||
Jul 16, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jun 15, 2018 Whaaky.com / Way2Online Retail Customer Care's response Dear Sachin, We are here to assist you better. Kindly provide us with the order number image of the product which you received so that our quality check team can ascertain the defect? Kindly provide the image along with the packaging cover of Whaaky. Request you to drop an email at [protected]@whaaky.com or call to helpline number [protected] Thanks, Regards Whaaky Team | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We are here to assist you better. Kindly provide us image of the product which you received so that our quality check team can ascertain the defect? Kindly provide the image along with the packaging cover of Whaaky.
Request you to drop an email at support@whaaky.com or call to helpline number 04066228282
Thanks, Regards
Whaaky Team