[Resolved] Whaaky.com / Way2Online Retail — replacement not accepted | |||||
I ordered shoes from whaaky.com. Right order was not delivered to me. I did not receive the item which i actually ordered. I tried my best against company to get my order replace with what i ordered, but the company is taking my call even they are not replying to my mail. One of the pair of shoes is rejected pair.. I m requesting you to solve my matter as soon as possible. I m also attaching what i order and what i received Thank you. Was this information helpful? | |||||
Apr 15, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Feb 13, 2018 Srinivasa N Kumbar's response Shoes replacement
Feb 13, 2018 Srinivasa N Kumbar's response Related to the above subject I was ordered the shoes by this order no - WH19638, Date - Feb - 9 - 18 But you send a different shoes, which was not seen in your website and you didn't send my selected shoes. I wish change the shoes and I need the shoes which is seen in your site. Thank you
Verified Support Mar 05, 2018 Whaaky.com / Way2Online Retail Customer Care's response Dear Ajay, Order no: - WH21728 We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs Thanks&Regards Team whaaky | |||||
 3 Comments | |||||
Comments
Related to above subject I was ordered the shoes by this order no - WH19638, Date - Feb - 9 - 18 But you send a different shoes, which was not seen in your website and you didn't send my selected shoes. I wish change the shoes and I need the shoes which is seen in your site. Thank you
Whaaky.com / Way2Online Retail Customer Care's response, Mar 5, 2018
Verified Support
Dear Srinivas,
Apologies for the inconvenience caused to you. Please provide us images of the product which you received. So that we can register a complaint about the same. Or else you can drop an email at support@whaaky.com
Thanks, Regards
Apologies for the inconvenience caused to you. Please provide us images of the product which you received. So that we can register a complaint about the same. Or else you can drop an email at support@whaaky.com
Thanks, Regards
Maine whaaky.com se campus shoe combo pack 499 rs mein order kiya tha... Or payumoney se 499 rs bhi pay kar diye.. But abhi tak na to koi delivery ki date mili h or na hi ab shoe aye h.. Whaaky ka custmer care no b ni lgta hai...
Whaaky.com / Way2Online Retail Customer Care's response, Mar 5, 2018
Verified Support
Dear Kunal,
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
I have Purchase 7 No. Shoes .Order No.WH20857 on date 9.2..2018
we have order campus Sport shoes but material received in ladies Shoes .
please return shoes and payment paid by courier pick.
Shambhu Sharma
[protected]
Order no: - WH20857
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky