[Resolved]  Whaaky.com / Way2Online Retail — Very bad experience buy a mobile phone

Address:Rajkot, Gujarat, 360001
Website:not any

Dear sir/madam

This is to inform you that on 24/09/2016, i purchased a nokia mobile 222. I made this purchase at whaaky.com.

Unfortunately, your product has not performed well because it was duplicate product. Therefore, i would appreciate if you take appropriate action to resolve the problem. I am also enclosing copies of my records order no. S[protected], that may be required by you.

I shall look forward to your reply regarding resolution to my problem and i will wait for your reply.

Sincerely,
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Naresh,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -

Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team
Complaint comments 

Comments

I purchase 2 pants koutons trouser but it's defected. icall on coustomer care phone number but not anyone pickup the call please help me. ph. no. [protected] / not responds, WAY2ONLINE RETAIL PRIVATE LIMITED, ADD, 1.8.319/2, PAIGADDA ROAD, BEGUMPET, HYDERABAD- 500016
Item s[protected] dt 5 sep 16, payment RS 699, item not delivered till date by whaaky.com.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information