[Resolved] Whaaky.com / Way2Online Retail — wrong products delivered (branded men's walking and running shoes) | |||||
Order id: wh27828 Delivery address Nageswararao j Flot no:102 brundhavan pride 6/2nd line svn colony, Guntur - 522006 [protected] Andhra pradesh | in I had ordered for 2 pairs of shoes (Offer buy 1 get 1 free) worth rs. 500/- + 150/- (Shipping charges) on sun feb 11 2018 17:21:56 gmt+5:30 I got my parcel on[protected]. But they sent me the wrong pair of shoes. I sent email to them regarding replacement or refund but they did not reply. I tried to call them but neither they pick my call nor replied back. Now i just want to replace my product or refund... Was this information helpful? | |||||
Apr 11, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Feb 21, 2018 Ashoka Yadav's response Product not working
Verified Support Mar 05, 2018 Whaaky.com / Way2Online Retail Customer Care's response Dear AshokaOrder no: - wh27828 We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs Thanks&Regards Team whaaky | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We apologize for the inconveniences caused to you. We are here to assist you better. Kindly provide us with the order number or let us your concern clearly so that we can assist you better. Or else you can drop an email at support@whaaky.com or call to helpline number 04066228282
Thanks Regards
Team whaaky