[Resolved]  Whaaky.com / Way2Online Retail — wrong shoes delivered

Address:Mumbai City, Maharashtra, 400007

Dear team,

I placed order date is friday 9/2/2018 and delivered to me order date is tuesday 13/2/2018. But deliver shoes is wrong and not proper. I saw display shoes is different and delivered shoes shoes is totally different. And shoes is not proper it is broken so please cancelled my order because of wrong shoes delivered to me not proper. Kindly refund my money.
Was this information helpful?
No (0)
Yes (0)
Mar 31, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Feb 15, 2018
Updated by Swapnil100
Dear Team,

Any update on this.
Feb 16, 2018
Updated by Swapnil100
Dear Team,

Waiting for your valuable reply.
Verified Support
Feb 22, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Swapnil,
Order no: - WH20337

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky
Complaint comments 

Comments

My mobile not working please cancel my order and replace and my money send my account
Whaaky.com / Way2Online Retail Customer Care's response, Feb 22, 2018
Verified Support
Dear Krishna,
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards
Team whaaky
Dharam Singh Meena Nokia1600 order cancel
Whaaky.com / Way2Online Retail Customer Care's response, Feb 22, 2018
Verified Support
Dear Krishna,
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards
Team whaaky
Whaaky.com / Way2Online Retail Customer Care's response, Feb 22, 2018
Verified Support
Dear Dharam Singh,
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards
Team whaaky
Campus jagah dusra brand bheja ho isliye return kar raha hun... Aur main grahak munch main karne ja raha hun

Whaaky.com / Way2Online Retail Customer Care's response, Feb 22, 2018
Verified Support
Dear Deepak,

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number 04066228282

Thanks&Regards
Team whaaky

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information