[Resolved]  Whaaky.com — Whaaky Pending Dispatch - Order No. S80320602

From: sancar.[protected]@gmail.com Date: 09-May-14 12:10:36 PM To: [protected]@whaaky.com Cc: sancar.[protected]@sbi.co.in Subject: Re: Whaaky Pending Dispatch - Order No. S80320602 Dear Sir/Madam, Greetings and wishes from N. Sancar. With reference to my mail dated 03 May 2014, I am yet to receive any confirmation regarding the shipment details pertaining to my order No.S80320602. Your online tracking facility at whaaky.com STILL displays "PREPARING TO SHIP" against shipment status, till date.(09 May 2014) Though I am eligible for the surprise gift/complimentary gift for delayed delivery of my consignment, I am now compelled to a stage that whether my actual consignment would be delivered with surprise gift apart. Having made the payment in full on the date (17 April 2014) of placing the order, there is actually no progress for even after 23 days (till 09 May 2014). Your customer support number[protected] keeps repeating the same recorded message without progressing on to the next facility for personal interaction with your customer care executive, with whom I shall redress my grievance regarding the consignment. Expecting an early dispatch from your end, with adequate shipping details. Yours, N. Sancar From: whaaky Date: 04/25/14 10:09:41 To: SANCAR N Subject: Whaaky Pending Dispatch Whaaky brings to you unique deals at unbelievable prices Dear Customer, As promised by us during confirmation of your order, your order will be shipped in another 4 business days. In case we don’t ship within the said timeline, you will receive a surprise gift along with your order as a compensatory benefit for the inconvenience caused. We request you to accept your consignment at the time of delivery. We wish to reason out that owing to the nature of our business model where 2 or more different products have to be brought together on a common platform and then plan for dispatch, can at times cause delay due to unforeseen reasons. We would request your sincere co-operation in this regard. Once dispatched, you will receive a consignment number and courier name for your dispatched order. You may track the same in the concerned courier website. Summary of your Order Order Number S80320602 Order Date[protected] Estimated Dispatch date[protected] For any queries, you may reach us at[protected]. We might not always be reachable on calls as we would be attending to other customers at the same time. You are very important to us. Leave a mail at [protected]@whaaky.com and you are sure to be responded. Thanks for shopping at Whaaky !!!