Whirlpool India Complaints & Reviews

I am very disappointed by the very poor performance of the Refrigetor bought in Oct 2008.

While opening early morning at 5.30Am today 02.01.2009, I was shcoked to see an elctrical spark while opening the top door of the Mastemind and all the senses failed and dead. What a poor workmanship from a so called big name as claimed by youselvs. I began the new year day2 with a very sad and disappointment for having chossen a wrong...

I had purchased a refrigerator (Whirlpool India Ltd.) of a capacity of 340 L in 2005. Subsequently due to body damage the same was replaced in 2006. The replaced model was not cooling properly. As it was under waranty then, the service engineer inspected it and adjusted the moisture controls without signing the service form. This was done at least twice during the waranty period but the problem persisted. I have again made complaints in October,...

Sir,
I want to submit my complaint against Whirlpool India Ltd. I am a employee of Hindustan Unilever ltd and i was given a gift voucher worth Rs 11000 from my company. I submitted the recieved coupon along with a DD of Rs 6560/- on 27th October 2008.But till date i had not received neither any refrigerator nor any communication from the company. Whenever i enquired about the same to Mr Dhiman sen gupta (Mb [protected]), employee of...

I have purchased Whirlpool Microoven from Bharat Electronic Trading Corporation, Kolkata.Accessories namely crispy tray, wire shelf, baking tray have not been supplied at the time of delivery.

Request, complain, and letter have gone in vain...

Dear Sir,
I purchased a washing machine in August 2007. There was a manufacturing defect, so I have sent it for the replacement. Suppose the model of my machine is ceased to be produced, may I know what should the company do? Suppose the company decides to give the another model, should I pay more for that? How much? Does the company give the another one piece at MRP? Can the company charge more? Or I have to simply give the difference...

SIR
Myself doing job in NTPC korba, chhattisgarh. i want washing machine of your professional Series model no PUD 651 OF 6.5 KG.i have given order in 20th ocober in PUSHPAK ELECTRONICS, KORBA, CHHATTISGARH of your wholesell dealer.but after 2 months they are telling that your company is not be able to supply the model .at this current situation where cutomer is ready to give the price but you are not able to supply the product. i think...

From D.Veerabhadrarao, H.No. 4-3-112, Guttala Bazaar, Khammam town, Khammam dist CellNo [protected]

I have purchased whirlpool refregerator DLX steel doube door on 21.6.2005 at Sri Ramakrishna Electronics, Khammam and it was failed on 20.5.2006 and complaint made same day and I am contacting regularly with consumer call centre, but they did not taken steps to repair the refregerator even after lapse of more than one month. I...

Dear Sir,
We have purchased '180 ltr Royale Duet-9254' on dt 09.06.05 from Mr. Umesh, M/S Sri Sarma Electronics, Court Road, Nawada, Bihar-805110. The refrigerator Sl.No. is INCO[protected].
One months back we have informed to the above mentioned vendor regarding problems related to harass sound during opening the door of the refrigerator.
The vendor came and serviced such as the door (gate panel) has been...

I am totally disgusted with the service quality of your company. I own a 5 year old refrigerator (Whirlpool FF350 Elite), which for the last 3 months has always raised an alarm (alarm goes on) at various times of the night. Two visits have already happened and two cases closed, but the problem remains. I want a thorough investigation of the fridge, but this has simply not happened so far. Please fix the problem ASAP. I also have plans to...

The engineer of M /S Gemini Home Appliances & Services (authorised Whirlpool Services Partner) attended the complaint and advised to for TSP, replacement of inlet pipe, replacement of drain pipe, cleaning, VF, replacement of Torque motor on dt 29/12/08 and taken Rs.2500/-(cash receipt no 1013) and machine to workshop on dt 30/12/08.
Again final payment of balance Rs.2650/(cash receipt no 98/4855)Total amount paid Rs.5150/-.But...

Ref: ACw/WP/01 December 14, 2008.



From
A.Chenniappan
15, Murugan Nagar
Ramanathapuram Post
Coimbatore 641 045.


Dear Sir,

Subject: Drier drum bottom rod in Semi-automatic washing machine No:
Was bent by your service team due to lack of product service knowledge

Three months back I found a problem in my washing machine...

I have purchased a washing machine from the NEXT, sector 9, Panchkula. Dated[protected]. The of the washing machine was broken for which I have registered a complaint with NEXT and customer care of WHIRLPOOL. The job no. is 4530. But after one and half month my complaint have not been addressed. The company say the door is not available it will be changed when it arrive. I was told at the time of purchase that product is newly launched. I...

Dear Sir/Madam,

I am Manohar Valecha is your subscribe since Oct 2006 . i am very bad Exeperience by your poor customer serivces please refer below metioned point & think about your very poor sevices : -

I have purchesed a Whirlpool Refrigarators on 16 Oct 2006 with 5 Year Warranty.

As seems in upcoming days the cooling was very Fast & on minimum temprature there was build Ice-Cream...

Dear Sir

I am in touch with Mr Aniket who is Incharge of Pune Region and i am calling like a Mad about the delivery of my machine from last 2 Months which Whirlpool was supposed to Delivered.

I cant wait for this now, either you delivered washing machine in next 4 Working Days or else refund the Money by giving me DD
Of the same amount ( On the Name of Rajendra Prasad Singh—Payable At Pune--- 16510...

sir
i had a problem with whirlpool washing machine 's spin tub. mechanic changed the lid but there was a color mismatch. ie. grey lid in white colored machine, saying that it wud be replaced within a week. four months have passed since that complaint and there is no response from their side. pls do the needful...

To
The Manager
Whirlpool

I bought a brand new Whirlpool 180 Premium-code no 1150, Model No.INC[protected] worth Rs 9100/-from The Capital (Unit of Anand & Co. Electronics Pvt Ltd)-248/A, Diamond Harbour Road Kolkata-700060., Ph[protected]/[protected]/65349595. on 08.08.08.
While delivering the fridge, there was a DOOR DENT. At the same moment I approached to the retailer about the problem and I wanted to...

Sub: Complaint regarding response and time taken to attend my Whirlpool Washer.

References:

1. Model: 9180-sensation EX 6.5 kg with Pedestal| Product #: 6242533| Chassis #: INB[protected]| Purchased on 12 Dec 2006.

2. AMC #: HP04064282|FA-0810-24M Plan Code#: 1023148|Validity:01/01/2008 to 31/12/2009

3. Complaint Log#: BG[protected] Dt: 11/11/2008.

Details:
br...

sir,
From past one -half month our machine is out of order.Two of its parts are damaged & the customer service told us toget the machine insured.So we got it insured & from nearly one month we are complaining almost daily.They tell us that they have written to the company & the part is unavailable at the moment, we will get it next week.Every week we get the same answer.Its such a shame that such a reputed company as such...

Nov 23, 2008

I have purchased a Whirpool RO from Dawar’s Open World Palam Vihar, Gurgaon ( Dawar International Electronics Pvt Ltd) vide bill no. 2334 dated Apr 25, 2008 for Rs 14150/- (13500+650) and the same was installed by their service engineer on Apr 27, 2008. The product started giving some noises immediately after three months of purchase and we spent our rest of the months on phone and personal visits complaining...

To, consumer service department whirlpool of India limited A-8, Qutab institutional area ‘Vaitalik’II floor, N.Delhi, 110067 From, Dr.sanjay lal das, M.S. Orthopedic Surgeon Dr.A.K.Das Road, Napit para, Dumka, Jharkhand. Subject; .No aftersale service Sir,...