Whirlpool India Complaints & Reviews

Bought Whirlpool 355 litres Bottom up refrigerator on 2021 July, I don't have any issues with voltages in my area, the modes in the control panel is hardly used thrice since 2021 July till last week.
Suddenly it stopped cooling, and customer service asked me to pay 5k in total (incl. Service visit) for the PCB replacement .
This is seriously not acceptable and I need technical experts advice on the same and I would say it's...

I don't have any voltage fluctuations in my area.Also I have other appliances in my house which are working fine. My Whirlpool refrigerator costs 40k around 2021, I face PCB problem last week, and I spent 5k for replacing the same . The service center people doesn't even know the actual cause amd remedies for that. Whirlpool technician exoerts advice is required in this issue. As it's not possible to spent 5k per yr or bi yearly for a refrigerator !!! Without any cause!!

The refrigerator at my house was not cooling from 2 days and the sensor board outside the indication light just went off and stopped working but refrigerator was running still the vegetable were got bad so i book a service online for the service after 3 days a guy from the Whirlpool service came and he didn't even touch the refrigerator yet and started telling about the charges and all he just said straight at our face that if he just touch the fridge he will charge us 500 for just the service of checking it. I just made him go i don't want this type of service from Whirlpool i am disappointed will buy new refrigerator from Samsung or LG. My experience with Whirlpool was great nice service appreciate for the after service you gave to your customer.

Within a year, it stopped cooling. Order date 11 march 2022. It was delivered on 14 March. 2022. I raised a complan on 12 March 2023. they said warrenty is over. For gas filling now, they charge 3500.

Please send me the copy of my bill of washing machine i have misplaced it. I am attaching serial number photo of back please send it i am having issues with service and repair

Dear Team
As per service Engineerng, Whirpool 7 kg (6 sense) front load mother board repair cost is INR 6200/-

I don’t understand what they are going to repair ...
Other branded company charges less than INR 4000 /- for mother board replacement
Kindly look into this

Rust in full body's

I am writing to you today to express my disappointment with the malfunctioning display of my Whirlpool ac. i have already written a mail regarding this issue but i got no response. The display on my appliance is not working properly, and it is causing a lot of inconvenience. The numbers are not visible, and it is challenging to operate the appliance. I am extremely disappointed with this product's quality, and I believe that Whirlpool should take action to resolve this issue.
and my product is under warranty purchased on 26 september 2022

Rest in refrigerator under body parts and all body paints rust grow

Hello Team,

I had called your customer support number on 2nd March for washing machine top load fully automatic white magic Elite Serial number INF[protected], A technician came touched the machine and said it requires spare parts and told to purchase AMC which I did AMC number 047784 costing 6100 and visiting charges of 475, In total 6575

Till today 6th March no one has visited to repair the machine called your customer care number on 4th March got the issue escalated spoke Mis Asha and was promised by Asha that technician will visit on 5th March and address the issue which never happened
Again called your customer care number today and spoke to escalation team member Mis Ramya she put my call on hold stating that she will speak to technical team was on hold for 20 mins and call got disconnected and called your customer care number and spoke to Ramya and to my shock she did not call back as service center will open only by 11, If service center opens by 11 then why the call was put on hold when called for the first time then Ramya gave area manager number Mr. Sainath [protected] when spoke to Sainath about refund of AMC amount then came to know if request is raised now then its a lengthy procedure its better to get the repairs done.

Is Whirlpool really a customer centric organization or its just a money making company just take money and vanish.

Need a call back from senior management representative if at all you people are serious about brand.

Never had this type of third rated pathetic experience both from customer care and techincal department WORST

I'm having a 360ltr refrigerator which is facing cooling problem. A technician visited 5 days ago and is asking for PCB replacement which he is saying is of 7000 rupees, but he is not ready to show us the GST bill or a proper price of the component, neither the customer support team is telling us the actual price of the product.
Is this a some kind of SCAM going on in Whirlpool, how can they keep customer in dark.
Shall this be escalated in consumer court.

I bought the Whirlpool double door Refrigerator1.1year back. Finding cooling issue after 3 months. So complaints registered & engineer come & they told me the gas problem it’s leakage & they full fill the gas issue, after that again facing cooling issue after 8 month over & engineer come & change the Fan motor, after two week over again face same cooling issue now again engineer come & they bill us INR 3, 200 for the gas issue so I don’t understand is the Whirlpool are branded company & why they sale defected product to Customer & collecting unnecessary service charges from Customer What should I do now? This would be a loss approx. 30, 000 within 1.1 Years & it’s not good for the company future Business.
Need replacement with new one or return my money.

Invoice details are attached.

Below are the Ticket details.
KOL[protected] Date : 18/May 2022
KOL[protected] Date : 19/May 2022
KOL[protected] Date : 31/Jan 2023
KOL[protected] Date : 01/Feb 2023
KOL[protected] Date : 25/Feb 2023

Bought fridge 1.5yr back. Finding cooling issue after every 2-3 months gap. So many complaints registered. For the time being it works again finding complaint. Now it is not working. Need replacement with new one or return my money Rs 36000.

Had paid whirlpool visiting charges on 20th dec 2022, and my issue not yet resolved from whirlpool.

On 11th of Jan 2023 one of the technician visited again but couldn't do anything, After 2 days on 13th jan he again visited and told me there is some problem with compressor (no charges taken and no date on bill)

On 13th Feb again I booked a request for my issue and now they are asking me to pay again service charges,...

I bought the Whirlpool double door Refrigerator 1.5 years back and it's compressor got fused. After logging the complaint one representative came and checked and said that the compressor and PCB needs to be changed and u wil get the replacement within 3 days. His name was Nitin from Pune. It's been now 9 days no one ever called and came home for troubleshooting. He said that bcoz of voltage fluctuate the compressor got fused, When we said to the representative that the product is on invertor technology how can it get impacted like this. He said no it will keep on happening and also he forced us to buy a add on stabilizer which we denied. Since 9 days we are following up with them over the call and today on 9th day this guys are saying that the complaint is closed as the representative came to your place and you didn't attend him.. Whirlpool people are big "LIARs". Worst post sale service, pathetic representatives, worst product, gold diggers, I would always prefer LG ove Whirlpool and would recommend every one not to buy Whirlpool products.

For the RO water purifier of Model 13931 and S.No CNT[protected], Annual Maintenance Contract was made for Rs. 4894 on 01.05.2022. The contract lasts until 30.04.2023. After 6 months, i.e. in January, we faced some issues in the RO. The filters are gone. There's heavy noise of the motor but the tank hardly gets filled with water. We registered a complaint on 26 January 2023 through Whirlpool India Whatsapp page. The service engineer from...

I have a registered complaint with Whirlpool having Service Request Number FAR[protected]. My refrigerator compressor is dead. I purchased this refrigeration in Aug 2013. So Compressor is still under warranty. But my bill has been misplaced. Moreover, the dealer from whom I purchased the refrigerator has closed the showroom. Because of this I can not get the duplicate copy of my bill as well.

Whirlpool Service center is saying that bill is mandatory. What should I do now? This would be a loss of appx Rs 10, 000 for me.

I am attaching the photo of the Serial Number Sticker pasted on my refrigerator wall.

Please help.

Hello Team,

I've been using the whirlpool Icemagic e220 elite model refrigerator for the past 8 years but for the past week, the refrigerator alarm blinking at midnight and early morning wherein we haven't set any alarm for it. The temperature of the fridge is also set to 3. Not sure why suddenly the refrigerator behaved abnormally. Also, The refrigerator went to auto-saving power mode and the refrigerator smalls very badly. Please help.

HI i have placed an order in whirlpool india website but now they are not providing any option to cancel the order.

Washing properly but clothes not drying