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Wildcraft India Complaints & Reviews

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Updated: Apr 9, 2025
Complaints 179
Resolved
67
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112
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Wildcraft India reviews & complaints page 9

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H
Harshad vaidya
from Mumbai, Maharashtra
Jul 28, 2017
Resolved
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Address: 400064
Website: wildcraft.in

I have purchased windcheater/rainy jacket & rainy pant from mumbai malad inorbit mall wildcraft showroom on 26th june 2017. I have observed that, water leakage is happening from windcheater/rainy jacket & rainy pant. I have returned the same on 23rd july 2017 to mr. Mayur at mumbai malad inorbit mall wildcraft showroom. After repetitive follow up still no update on this.
Aug 28, 2017
Complaint marked as Resolved 
Wildcraft India customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Wildcraft India Customer Care's response
We are offering replacement to customer in this case. We shall keep customer updated on the replacement.
Pls let me know when will i get replacement.
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    Luckyrajpt
    from Mumbai, Maharashtra
    Jun 29, 2017
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    Address: Thane, Maharashtra, 400604

    I have got wrong order at my place, I have order wild craft winshitter and pant, but I have received wrong order with some different name, the order name is Brajesh Khare, the order placed is wrong so i m kindly complaining to change my order and give what I have placed the order.your kindly, it's an request to give me the order witch I have given, thanq
    Jul 30, 2017
    Complaint marked as Resolved 
    Wildcraft India customer support has been notified about the posted complaint.
    Verified Support
    Jun 29, 2017
    Wildcraft India Customer Care's response
    Spoken to customer and apologized the customer and informed customer to courier back the products and we shall send the correct products to customer
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      S
      Srinivasan Sivakumar
      from Thiruvananthapuram, Kerala
      Jun 28, 2017
      Resolved
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      Address: 600053

      Dear sir

      Product code;[protected] bag size; 50x34x30 manufacture year-march — 17, purchased on-april -17- damaged in hanging belt area. I am carrying only lap top with charger and one dairy. Paid rs. 2279. Local company bag are withstanding more than 2 years. Last bag i used 4 year american tourist er. After 4 year only zip was the issue, no physical damage, i thought wild craft is the grate brand, i need bag replacement. Expecting your positive reply. Want to use your bag as per your warranty

      Regards,
      S. Sivakumar
      Jul 31, 2017
      Complaint marked as Resolved 
      Wildcraft India customer support has been notified about the posted complaint.
      Verified Support
      Jun 29, 2017
      Wildcraft India Customer Care's response
      Spoke to the customer and informed him to submit the defective product in Annanagar store for quality check. Customer said that he will be visiting the store on or before Saturday to submit the defective product and we shall send it for quality check once received
      Product code[protected].bag size 43×32×15.purchased on 31/7/2016.it got damaged in front portion of the bag and also having small black spots around the bag.I am using oasis bag also with this but no complaint yet.I puchased this bag to carry my laptop as I think your product is of superior quality.i am humbly requesting you to replace this bag as this bag got damaged within 1 year.sorry for reporting this damage lately.hope your reply soon.
      with thanks,
      Rajeena
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        G
        Ggggghhh
        from Karwar, Karnataka
        Nov 15, 2016
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        Address: Bangalore, Karnataka, 570022
        Website: Wildcraft.in

        Received different product, i made my payment online for my product of worth ₹299 but the product i got is of worth₹199, i am in mysore but the product is from bangalore, i instead of wasting time shoped online, but now they asked me to go to wildcraft store and get replacement, so pls kindly help me with this, a nd take suitable action against the company
        Wildcraft India customer support has been notified about the posted complaint.
        I have bought a new "wiki city 2 red" bag at 23-07-16.it tore now at the edges.will the sales man replace a new bag?
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          ezudheen p
          from Bengaluru, Karnataka
          Nov 10, 2016
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          Address: Bangalore, Karnataka, 560078
          Website: www.wildcraft.in

          I have purchased a Wildcraft shoe from www.abof.com with the following details

          ORDER NO: AB1984247
          Wildcraft Low Ankle Grey Trekking shoes
          SKU:WLCFS16FMODTC[protected]

          It has damage after usage of few weeks and I approached the following authorized Wildcraft store for repairing my shoe but they turn down my request.

          Bangalore, New BEL Road
          Store & Service Centre
          No.209, Lower Ground, New BEL Road, MGE CHBS Layout, Next to McDonalds & MS Ramaiah College, Bangalore, Karnataka
          retail.[protected]@wildcraft.in
          Wildcraft India customer support has been notified about the posted complaint.
          We are sorry for the experience that you have encountered with the Wildcraft footwear.

          We provide 3 month warranty on manufacturing issues. Any issue reported will be sent for a quality check and based on the quality analysis we replace the product. We do not provide repairs on footwear.

          Request you to submit the product at the nearest service centre along with the Abof invoice copy. Please find the link for our store and service centre contact details: www.wildcraft.in/stores
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            B
            Babita Ojha
            from Bengaluru, Karnataka
            Oct 18, 2016
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            Address: 560040
            Website: wildcraft.in

            Dear Sir
            I have purchased a Wildcraft school bag on 25th of August 2016 from Feet Fashion shop in Chandra Layout. After the use of one month only the bag got torn.2-3 holes are also there.It looks like four year old product.I want a replacement for the product.

            The shops details are given below
            Feet Fashion
            No. 100, 80 feet Road, D.C.Complex
            Chandra Layout
            Bangalore 560040.
            Phone no[protected],[protected]

            Product Details
            Tin [protected]
            03742/BAGS
            Price RS 1695/-
            Hope you will take proper action and replace the bag as early as possible.
            Regards
            Babita Kumari
            Mobile no [protected]
            Wildcraft India customer support has been notified about the posted complaint.
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              Gokul Harri
              from Mumbai, Maharashtra
              Sep 12, 2016
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              Address: Pune, Maharashtra, 411032

              My son's wildcraft school bag was given to this shop(No. 2A) located at Legacy Plaza, 313, M.G. Road, Pune a month back for minor repair work. I had paid Rs 500 for this repair work and was issued a bill in which letters were hardly discernable. When enquired about the same, I was told that it was due to printer problem and not to worry. Two weeks later when I went to collect the bag, the bag was not ready. I made two more visits and then found that the repair work was only half done. Again I left the bag to the shop keeper and told him to complete the repair work for which he obliged. Three weeks later when I went to collect the bag (today at 1643 h), the job was complete. However I was asked to pay the money again. When I told the shop keeper that the money was already paid on the first day itself, he was not accepting that. I was made to pay the money again and then only the bag was issued despite my best efforts to convince him. Waste of effort, time and money. Request enquire this misdoing
              Wildcraft India customer support has been notified about the posted complaint.
              Bought trekking shoes in October 2016 and found them torn in May 17th.This is not expected when you put in so much money, time and research on company to buy from.very disappointed Wildcraft
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                A
                adarsh2388
                from Kanpur, Uttar Pradesh
                Sep 1, 2016
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                Address: Kanpur, Uttar Pradesh, 208016
                Website: wildcraft.in

                Dear sir/madam

                With reference to bill no. Qjua0011617-i02082 dated july 2, 2016 & bill no. Qjua0011617-i01853 dated may23, 2016, i want to say that the products bought is not of appropriate quality. I bought your products because of the quality assurance that your products provide. I bought sleepers (Product: brand flfpme black 43 & brushed flfp blue 43) whose strips got separated from the root within two months of purchasing. This does not displays the quality, as i have witnessed with other products of your esteemed company. I convey this to your outlet at z-square mall but the response is not appropriate and adequate. I request you to take some necessary steps in this regard. I anticipate some suitable measures or replacement of these defected sleepers as soon as possible or it would be difficult for me to trust your companies product in the future.
                Please reply as soon as possible.

                P. S. I attaching the invoice and photos of sleepers. After looking the sleepers condition you can come to know how much i have used them. Please take it seriously i am trying 2nd time and requesting you again.

                Regards
                Adarsh kumar
                M. Tech scholar
                Iit kanpur
                Oct 20, 2016
                Complaint marked as Resolved 
                Wildcraft India customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2016
                Wildcraft India Customer Care's response
                Dear Adarsh, I'm very sorry to hear about this and apologies for the delay in replying to you here. Have you gotten in touch with any other customer complaint service from Wildcraft yet (e.g. mailing [protected]@wildcraft.in)? If so, please do let me know so I can follow up with the internal teams to make sure we address your concern. If not, please let me know and we'll take this case up immediately.
                Hello wildcraft
                My bill no:naga0011718-i02678
                Of camo flip flops men's
                Had broken its strap from the site of pressing or teared
                So please make them repair
                I m sure that it was not misused its the material fault
                I also make sure from the retailers shop the said it was best for rough use
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                  S
                  Sunshine03
                  from Noida, Uttar Pradesh
                  May 18, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: wildcraft.in

                  I have bought backpack 6 months ago and sooner I noticed the mesh pocket of side where bottle is kept has got torn. Company has provided 5 years of bag warranty I wonder why they are not using a quality material. We invest 3000 ruppee with a faith that we are buying a reliable product but you guys fail us to have faith on such brands. I have been using backpacks from many years and this happened first time and that too with such a brand "wildcraft". Promises are made just for advertisements ?
                  Wildcraft India customer support has been notified about the posted complaint.
                  I want to return the backpack as it's size is too small...please I want to return it as soon as possible
                  I want to return the backpack
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                    A
                    Amjadqureshi
                    from Mumbai, Maharashtra
                    Apr 14, 2016
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                    Address: Mumbai City, Maharashtra, 400050

                    Sir
                    This amjad qureshi.from bombay bandra west ...i have a problem with your bag i bought them in 2013 .and i was told the gratunee of bag was 5yreas...i brought for my sisters and my sister hardly used for school... later the bag colour got too fed and i feel the colour on bag got lighter ...we were surprise... sir had about your company very big...but when i showed at for showroom junction of liking road and sv road at bandra they said nothing would be done...i was very sad i pay so much money for a good brand but the responed was bad ...so i request you to please change ...i am also ready to pay the different... i feel your are very good please do the needful... thanking
                    Wildcraft India customer support has been notified about the posted complaint.
                    My contacts no is [protected]
                    Call me sir [protected]
                    Pls call me urjent i have some query

                    thanks
                    [protected]
                    I buy wildcraft bag on bandra mumbai outlet, sels boy swap my debit card two time, then after done void transection, and tell that my money is credited on 24 hour.but right now mu isue not solve, plz help me
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                      Ashok Kothari
                      from Gurgaon, Haryana
                      Apr 3, 2016
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                      Address: New Delhi, Delhi, 110045
                      Website: Wildcraft

                      I bought a scool bag for my son, hoping to have a rock solid bag. But its side pocket for bottle got torn in 2 months. In my history o[censored]sing bags fot 20 years it is first time this has happened that also with a wildcraft product. I went totheir store to get it repaired. They said it isnot covered under warranty, as if theyknew it was a bad quality pocket, and I had to pay 180 bucks for that repair. But after 2 months again the same pocket gave away. Soon I realized nothing is rock solid, it's the advertisement that is solid not the products.
                      Wildcraft India customer support has been notified about the posted complaint.
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                        ravimanjari
                        from Lucknow, Uttar Pradesh
                        Jan 8, 2016
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                        Address: Lucknow, Uttar Pradesh, 226018

                        Bahut hi bekar company hai bas ap ek bar shoes le ligiye fir ap phone karte rahiye is company mai koi sunne wala nhi hai kaha jata hai ki ap khud phone karte rahiye par ye bat tak sahi se nahi karte ... Khas kar mr. Bharta bhusan inhe to company se turant hi nikal dena chahiye ... Mera shoes 1 mahine hi bita tha us mai problem aa gayi hai par is company mai koi sunne wala nahi hai ..Mai to khud aaj ke bad na hi is company se khriduna na hi apne jan pahchan walo ko kharidne dunga ...Ab mai is ka jawab court mai ja kar hio milega ... .Ravi jaiswal lucknow email id. [protected]@yahoo.Com
                        Amit sharma cordinator of wildcraft(NCR) his behaviour not acceptable.he use abusing language to the retail staff.amit sharma talking in aggresivly . We request to you please please take some proper action.
                        Thank you
                        Wildcraft employee
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                          Rajev Ranjan
                          from Bengaluru, Karnataka
                          Dec 22, 2015
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                          Address: Bangalore, Karnataka, 560069

                          Dear Sir I had purchased a sandle 3 months back. Its soul got damaGED. i brought the sandle to the BTM Layout branch asking for repair or replacement. The answer I got was very disappointing. they told me that earlier similar problem had come and they told that it is due to water and it will not be replaced or repaired. Its really strange that a company who sells their products for trekking, sells such a bad quality products. if i could have bought a shoe from local market it could have lasted more. they are also not ready to repair if i pay the money for the same. l seriously feel cheated... expecting a reply from ur side... Rajeev
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                            saumya saurava hota
                            from Bengaluru, Karnataka
                            Dec 12, 2015
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                            Address: Bangalore, Karnataka, 560037

                            Hi I purchased a wildcraft outrider 40l rock sack from spice garden wildcraft store at a price of 3795Rs, where as the actual price i find out as from different stores and online retails and wildcraft.in as Rs.3295. I feel like cheated. And there fore i want my cash back. So Please consider this.
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                              Chandan Gawri
                              from Sonipat, Haryana
                              Oct 7, 2015
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                              Address: Gurgaon, Haryana
                              Website: wildcraft.in

                              Hi, I purchased one Eiger-40 Bag from LifeStyle Gurgaon on 13 Sept 2015. After two days Journey of Vaishno Devi Bag got damaged and its back threads just came out. This is the quality of bags which cost around Rs 3300. Bag had 5 years of warranty and could not last even 1 week, so after returning back to Gurgaon, I reached to LifeStyle WildCraft Wing to show how product quality has came out after just one travel. I asked to refund the money so wildcraft people kept that bag and provided me one slip and told me that they will get back to me within two days after discussing with their management. Its been two weeks since I never listen from them about the refund or other. I want my money to be refunded back to me, I don't want to buy a product with such bad quality. Lifestyle- WildCraft Recipet No : 2236 Attaching all the related documents
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                                nandeb
                                from Angamali, Kerala
                                Sep 28, 2015
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal

                                Purchased from Salt Lake City Center a Karakoram rucksack worth 9090 Rs on 28.06.2015 . Till date they have not given me my warranty card and making excuses of will be sending the same over months. They even said request had been sent to Bangalore office, yet not received the same even though I requested it several times to the Kolkata store in charge. They even took down my mail ID and gave excuses of they had sent it but actually they have not yet done the same. Request your assistance in sorting out this matter. Store Address : Shop No.C 107, 1st Floor, C-Block, City Center Mall, Salt Lake Kolkata Store number :[protected] Thank you, Debnath Nandi
                                Sep 29, 2015
                                Complaint marked as Resolved 
                                [email protected] They sent from kolkata store image of warranty card. They called me from their store number as provided in the complaint description and notified me.
                                Sep 28, 2015
                                Updated by nandeb
                                My communication mail ID : [protected]@gmail.com
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                                  jameskuris
                                  from Junnar, Maharashtra
                                  Jan 30, 2015
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                                  Address: Thane, Maharashtra

                                  I had given my bag at wildcraft store, korum mall, thane for repairing the zip of my bag which got spoilt on 18th december 2014... Its been more than a month sInce the estimated date of delivery... Nd they r still delaying by saying that the bag hasnt arrived from the factory repair centre... Pathetic after sales servicing... And pathetic staff at wildcraft stores...they donot even reply with certainty. With suchh a poor handling by the wildcraft company... I guess ill never buy a wildcraft again!
                                  Sorry...its the wildcraft store at viviana mall, thane
                                  Bahut hi bekar company hai bas ap ek bar shoes le ligiye fir ap phone karte rahiye is company mai koi sunne wala nhi hai kaha jata hai ki ap khud phone karte rahiye par ye bat tak sahi se nahi karte ...
                                  Khas kar mr. Bharta bhusan inhe to company se turant hi nikal dena chahiye ...
                                  Mera shoes 1 mahine hi bita tha us mai problem aa gayi hai par is company mai koi sunne wala nahi hai ..Mai to khud aaj ke bad na hi is company se khriduna na hi apne jan pahchan walo ko kharidne dunga ...Ab mai is ka jawab court mai ja kar hio milega ...

                                  .Ravi jaiswal
                                  lucknow
                                  email id. [protected]@yahoo.Com

                                  Bag zip is not working

                                  Dear sir, I bought wildcraft bag. But its zip is not working now.
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                                    abonish
                                    from Jaipur, Rajasthan
                                    Sep 19, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    i recently purchased convertible trouser, just wearing once the pant got teared due to material fault. i went to the shop where i purchased the product they accepted that its the material fault. but referred to head office at Karol bag, i went there too, they accepted it as well, but said they have to sent the product to Bangalore. after a week they just came up one word that British taught us "SORRY" i am all helpless as that product was not under any warranty, so now my 1500/ rupees trouser is with Wild craft.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      vignesh472
                                      from Srinagar, Jammu and Kashmir
                                      Aug 10, 2013
                                      Resolved
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                                      Resolved

                                      Address: Tamil Nadu

                                      i had brought a wildcraft school bag(wiki4) before a week..while i bought this bag the shopkeeper said that the bag is waterproof,but he says and 18 months warranty...after i found a manufacture defect in my new bag,and when i tested my bag my bag allows water to perculate through it(NO WATERPROOF)..now when i enquired the same shopkeeper he said that he didnt say that this bag is water proof,so,,kindly check that the erode wildcraft showroom has an authorised seller....and kindly help me to replace my bag.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Wildcraft does not provide a Gurantee, buy their products at your own risk. I purchased a soft shell jacket advertised for motorcycles. It was very poorly made and at an exorbitant cost. It's neither wind proof or water proof. I could not get my money back but after a lot of struggle could only manage to get another product which I didn't want. All international companies offer refund or replacement no questions asked. In India it's an uphill task for a consumer to get justice.
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